The property is marketed as a “luxury” community; however, my experience since moving in (August 2025) has been significantly below the standard that is advertised or reasonably expected.

Residents are required to pay a monthly parking fee despite the fact that there are consistently not enough parking spaces available. As a result, vehicles are regularly forced to park in clearly marked red/no-parking zones or near the leasing office. In addition, the roadways throughout the complex are in... very poor condition, with numerous potholes and deteriorating pavement. In several parking areas, there are no visible parking lines at all, which creates confusion and unnecessary conflict between residents.

There have also been unresolved maintenance and habitability concerns. My ceiling leaked, and I was required to operate a large dehumidifier continuously for several days, which significantly increased my electric bill. Despite notifying management, I was not reimbursed for the additional utility costs. I also reported multiple issues with my unit immediately upon move-in, and they remain unaddressed. Repeated calls and emails regarding these concerns have gone unanswered.

The overall condition of the property is also extremely concerning. The grounds are consistently unclean, with visible trash and pet waste throughout the complex. There is only one designated trash area serving a very large number of residents, which is both inconvenient and poorly managed. Additionally, garages are priced at a premium yet many appear to be used for storage of maintenance materials, broken appliances, or debris rather than being made available to residents as advertised.

Quality-of-life issues have also not been addressed. Excessive noise from neighboring units, including dogs left to cry for extended periods, has been a recurring problem. Additionally, cigarette and marijuana smoke regularly enters my unit when windows are opened, making it difficult to ventilate the apartment. The leasing photos and model unit presented prior to signing the lease also do not accurately reflect the condition of the unit that was actually provided.

It is very disappointing that management appears to prioritize promotional activities rather than addressing basic maintenance, safety, and communication concerns. I am sharing this review so that prospective residents have an accurate understanding of the condition of the property and the level of responsiveness they can expect from management. Read More

The constant cycle in and out of new residents keeps the community from being a safe place to live, and the property shows the wear and tear of the influx and outflow of tennants. It is also super noisy particularly on the sides facing the pool area, playground, and the elementary school at the back.

Beware of 10% annual rent hikes if you live here and constant changes in property management companies. I have been here about 3 years and am finally leaving due to paying more now for my 1... bedroom than new tennants pay for a 2 bedroom. I can overlook most things because of my easy going nature, but the costs just got too high.

The facilities are not kept clean. The breezeways, garages (filled with graffiti), and storage items are frequently broken into. The opening rent seems tempting for the square footage, but beware of stiff increases. If you want a place to stay put for a while, there are better kept, quieter, and safer communities for less money in north east colorado springs. Read More

My family and I have now lived at Residences At Falcon North for four months and we’ve had a love and hate relationship with our experience. The layout of our apartment is spacious and functional. The kitchen is beautiful and is our most used area. The patio storage is large and having a semi-attached garage is very convenient. Our neighbors are even nice! Although we’ve had several major issues. Upon move in our water heater and washer and dryer unit did not work. It took maintenance almost a... month to replace these vital components of our apartment home. Cold showers and having to do our laundry outside our home in the dead of winter was very unpleasant. The office staff did let us use an empty apartment for laundry and showers if we wanted. It was nice but still very inconvenient. In month three our heater stopped working and we were just given a few space heaters and no one ever came to look at the HVAC to repair it. Now in month four our AC is not working. We had a long list of minor things that were left undone after the prior resident. The guest bathroom cabinetry looked as if a large dog chewed it up and they left it as if it was acceptable. The website states that this is a “luxury” apartment complex but it’s not. Base boards, window sills, vents, and cabinets all have messy paint jobs and paint splatters on the floor. If this was not advertised as a luxury apartment these minor things would be expected. The washer and dryer unit are in a space in the kitchen and it’s just exposed with no door. The appliances are too big and we were told to “buy curtains”. Photos on the website show lights on the ceilings in the bedrooms and living room but that is not the case. There are only lights in the kitchen, dining area, and bathrooms. The maintenance team resolved a lot of the small issues quickly. It seemed like it wasn’t fully ready for us when we moved in. Even the drain was clogged with the prior tenants hair.

All that being said… the space we get for the money in an expensive area is worth it to us. Our experience has been frustrating but overall we’ve been happy. We’ve definitely never experienced these situations anywhere else. After chatting with our neighbors they’ve experienced similar issues. The front office team is amazing and has been helpful. They are only able to do so much though if the maintenance team does not set up a good apartment for the tenants. Read More

Multiple break-ins and thefts. No items replaced by property management. Filled multiple police reports with no resolution. There are No cameras with the exceptions of the cameras you install. Oh and the thieves will steal those as well. STAY AWAY and warn others. I wish there was a negative star. I have contacted JRK as a courtesy and will ensure to contact the base so they can add this property to the do not rent list.

My wife and I regret signing a lease at this apartment complex! Don't make the same mistake we did! If you go tour you will see a lovely clubhouse and model apartment and staff will be very friendly.

However, if you move here, this is what you will experience:
- Fireplaces almost all are not working despite being advertised on apartments.com and in the model unit, they have been scrubbed from the lease and the JRK property site. When asking to get our fireplace fixed, we were told that they... will not be fixed and that they are not in the lease! Talk about a bait and switch!
- Severe neglect of units, see my pictures. Horrible drywall and paint work, water damages, things falling apart, dirty breezeways, stairwells, and garage hallways, melted and broken light diffusers, the list goes on and on I keep finding more and more broken things
- Massive unpatched potholes that will bottom out a compact car
- Dog poop EVERYWHERE on grass and common areas
- Rear gate locked, only one way in or out
- Gym and hot tub/pool are only open business hours. If you have a job, you'll never be able to use them!

The only positive about this complex is its proximity to the Homestead trail and Cottonwood Creek Park. We will be moving ASAP at the end of our lease! Read More