Unit 323 has roaches. According to their lease they are not required to let you know ahead of time if the unit has roaches nor are they required to provide a roach-free unit. They are only required to spray every week, which requires you to empty the entire kitchen leaving you kitchen-less. Avoid at all costs.

Theft is rampant in this complex. “neighbors” steal from “neighbors” .Packages set by your door are stolen. Stolen from your car in the ramp. Amazon, UPS….doesn’t matter. Management’s answer was simply…..nothing we can do about it. Theft is a way of accepted living at Apex!

Absolutely trash management and customer service. Uncooperative even before the lease has started and just looking to rob off the deposit. 24 hr short time window to make any changes on the lease and on top of that no one is reachable. Highly suggested to not go for this apartment if you care about your hard earned money.

Apex and Essex are the worst community ever!! Even after moving out 2 years ago and clearing all balances, they still keep sending collection notices. I had to initiate court proceedings. Save yourself stay away from them. Or else be ready to get negative hit on your credit and pay hefty lawyer fees.

One piece of advice to you - DO NOT MOVE HERE.
We lived here for 2 years. The first year wasn’t too bad, but things progressively got worse over the next year until we just couldn’t live at apex anymore. When so many things go wrong, it just isn’t worth the struggle and the money.
This complex is dirty, mismanaged, broken down, full of issues and absolutely not worth the rent cost. The garage is consistently dirty, trash is everywhere and the trash chutes are overflowing. The stairwells are... dirty with stains on the floor, large dents in the wall and seem to always smell very bad. I have seen everything from beer cans to spilled sodas, dog urine, trash, and food in the stairwells for weeks without being cleaned.
Management at this complex is very poor. When we first moved here, the manager (Matt) was helpful, knew us by name and was always quick to assist with any issues. When the complex got a new manager, everything went downhill quick. I recommend avoiding dealing with the new manager if at all possible.
Security is an issue at this complex. When we first moved here, we had a security guard that walked the complex. Now, there is never any security. The garage gates will consistently stop working allowing anyone to get in. The doors on the outside of the building are often broken and sometimes will not even lock. The mail room is not secure at all. The complex has allowed USPS to leave packages on the ground instead of putting them in lockers. Because of this, my packages and many other residents packages were stolen. I have had packages stolen from my front door and from the mail room.
Apex didn’t give us our new lease agreement until 1 month before the previous lease was up. They told us by the time we would have the agreement, I would have 2 DAYS to decide to stay or move out (because I had to put in a 30 day notice if I decided not to renew). It can take a very long time to find a place to live and that is not fair. They blamed it on COVID but 1 month prior and 2 days to make a decision is not enough. I did decide to not renew my lease because of the consistent incompetence and neglect. Luckily a friend offered us a bedroom in his 2 bedroom apartment at a beautiful complex that was much more spacious and lower rent.
DO NOT MOVE HERE. It is really poor living conditions. If you do decide to move here, be ready to have many issues. Read More