I've lived here over 10 years and have always thought the property was well-cared for by a team of caring people. That said, the focus has changed a lot with the times, including COVID effects, so many of the amenities are gone, but replaced by what is more trendy with the times and probably improved for younger residents. (I'm older in age but not in spirit!) Service is more automated via online everything. The personal touch is gone. The property is still well-cared for with safety projects... and attention to improvements. All in all, I'm still here even with rents having increased but they have everywhere. When I really needed some help, I got it by making myself personable to an employee here and she was personable right back. All in all, still like it here. Read More

The management team at Marina Harbor has always been good but as of late they have been phenomenal! They really do listen to us residents and we appreciate all that you do! Excited for the next events

My father is a resident here in senior housing and I must say the new management team specifically the ladies at the Resident Services Office are absolutely lovely. We had to resubmit senior housing paperwork and I was out of town at the time and one of the ladies personally sat with my father and made sure he had all the right documents and all the information on the documents he needed. This is so hard to come by outside of assisted living so keep up the good work ladies!

I took a tour here and all of the staff was so friendly and the property was honestly so beautiful

This place used to be wonderful. When I moved here 4 years ago, I was so happy with everything. But the quality of life and quality of service has deteriorated significantly. For the last 4 months, we've had no access to the pool or jacuzzi in my building. Our beautiful view is now an empty pool and piles of rubble, empty pails and huge garbage bags! It's been one excuse after another; "we ran into plumbing problems," "we didn't know we needed permits." Now they're blaming the fires!! But why do... we have to look at garbage for $3,000 a month? The customer service is also horrendous. Horrendous! There is a manager that lives in my building and she has a habit of parking her golf cart in a no parking zone in front of the elevator that blocks my car and my neighbor's car. When I mentioned it to her and requested that she stop, she was extremely rude, dismissive and basically told me to buzz off. To my face! My neighbor and I have both written emails and made phone calls to the front office to complain about this. No one has done anything about it and no one cares that an employee is blocking tenant cars in the parking lot! My dishwasher broke 10 days ago. I have made two written maintenance requests and a phone call and I'm still living with a broken dishwasher. When I first moved here maintenance requests were responded to and resolved within 48 hours. They don't even answer the front desk phone half the time because they don't want to hear the complaints that they will do nothing about. This place used to be paradise but now it feels more like a brokedown palace. Take your hard earned money elsewhere. There are much nicer buildings in Marina Del Rey. You will not get what you pay for here. Read More