The apartment is very old.
Security :
The front gate is never fixed so cars and people can come and go
Laundry :
Laundry room is a mess and machine is not maintained, sometimes you need to restart the system to get your card charged to wash your clothes
Loud noise:
the water pipeline is old and whenever your next door use water, it has huge noise there. you cannot control when your neighbors use water, so you will get huge noise through out the day even at midnight which wakes you up when... your next door use water.
The management here said it is because this is old here. Old and aging is the cause not the reason, and they will do nothing here.
If you are bear to the freeway, it would be super loud as well.
Smoking:
People here just smoke as they like , in the patio while walking around the community, even though they said it is non smoking.
Weird smell:
they have a ventilation in the bathroom , it has bad smell, like poo, coming from the ventilation from time to time.
Not to mention , rent is expensive.
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My boyfriend and I have been living at Birchwood for about 6 months now and we love it! So many pros.. 2 parking spaces for 1 bedroom apartments, maintenance requests are always taken care of quickly, grounds always look great, clean pool areas, nice gym with lots of equipment, leasing office is always friendly and helpful, gated community that is quiet and I feel safe living there. Our unit has a backyard and a patio. It's been very pleasant. Thanks Birchwood!

Avoid this place at all costs. The leasing office will tell you one thing, and even if you write it down, they'll still go on their word and do another. Super unprofessional for mediocre apartments.

I don't know why anyone would give a bad review to this place. I just lived here between May 2018 and May 2020. This place is great. The apartment was comfortable. It was big. No pest issues. The environment is comfortable. The demographic is nice and varied. The management wow, I'm blessed. They ALWAYS took care of me. Anytime I requested maintenance, they came when I needed them to. Any question I had, they answered quickly. If it weren't for the COVID crisis forcing me to spend 35-40% past my... budget than I had, I would still be living there. I had a nice carport and an extra spot. Kinda wish I was closer to one of the laundry rooms, but still it was fine. Leslie, Stephanie, and Claudia (Who doens't work there anymore sadly cuz she was AMAZING) especially were always there for me. The maintenance guys Chris, Frank, and Patty (Patty is a sweetheart especially!) were really good to me. The area is not perfect, but it's one of the safest in OC which is why I moved there when I could've moved to a lesser safe area for 150-200 less a month. Too bad the rent shot up $150/month RIGHT after I moved, but maybe someday I'll move back there cuz I seriously would in a heartbeat once my finances get back to normal and COVID is gone. Thank you everyone for making my first apartment experience so great. Most people I know including members of my own family had horrible experiences at other apartment complexes out there. I thank the heavens I didn't at this one. Hopefully if I ever move to an apartment again and it's not Birchwood Village for whatever reason, I pray it's an experience JUST like this one. 5 stars for sure. Read More

Love this place. The grounds are kept amazing, each little detail. The staff is very helpful, kind, just amazing! The maintenance crew are awesome as well. I had a major water leak that needed to be fixed. The office manager, maintenance crew and Corportate office all worked as a team to make sure the repair was fixed correctly, they didn't take any short cuts to fix it. When it was complete to my surprise they compensated my months rent and paid for my electric bill for the month as well! This... is a wonderful place to live! Read More