I had to spend $50 rewashing laundry after my storage unit flooded, a number of expensive electronics and sentimental items were damaged… and I was never compensated for it. They didn’t even respond to my emails. Renter’s insurance doesn’t cover external water damage like that either! The washers and dryers are overpriced and barely work. Found that out the hard way.

They were dishonest about the flooding issues, and also misled me about the air conditioning, claiming it would cool the entire... apartment when it didn’t. The buildings smell strongly of ammonia and mold… it’s definitely not a good environment for anyone that needs clean indoor air.

KRE management is terrible. They scheduled apartment showings at extremely inconvenient times that didn’t work with my sleep schedule, which led me to spend $450 on last-minute hotel stays which I wasn’t compensated for. Communication is awful and getting a timely response (unless it affects them) is nearly impossible.

I would strongly recommend staying away from this place if you have a chronic illness… it’s not worth the stress or potential health issues. The walls are also very thin, so you can hear absolutely everything. This is not a good place for those who work first, second, or third shift especially if you need sleep… it’s really loud. They allow cigarette smoking and cats, so the hallways smell pretty bad. When they “fix” things, they do it as cheaply as possible.
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Moved in one month ago and have had an overwhelmingly positive experience. Maintenance is very quick and thorough to respond to requests. The buildings are older but have been well maintained. The grounds are also regularly tended to. There’s even storage here for kayaks and paddle boards. Communication from management regarding parking updates, etc is strong. The island is surprisingly quiet for how close it is to main roads. I love the wildlife present here as well. I almost forget I’m in such... a convenient location it’s so peaceful. No plans to leave this place! Read More

obsessed with living at pirate island tbh the location is unreal — water views, bike path right there, and still super close to everything in madison. my unit is actually cute (not giving outdated vibes like most places lol), and maintenance is fast which is rare. it feels really chill and safe here, like low-key community energy without being annoying. honestly one of the best places i’ve lived

Huge shout out to the maintenance crew at KRE mgmt! The new managers and the staff are actual heroes! The lady who owns it literally texts me or calls me when I put in an order for Pat the maint dude. I love it here. I feel like I’m treated like a real person and not a number.

Living at Pirate Island Apartments over the last two years has been an amazing experience! The location is unbeatable—being on a small island gives it a peaceful, vacation-like vibe, and the updated boardwalk is such a nice touch. I love that I can drop my paddleboard in and enjoy the water whenever I want.

The landscaping is always well-maintained, making the entire community look beautiful year-round. The wildlife with the water and the quiet neighborhood brings a crane every year, I call him... Old Blue.

Maintenance is top-notch; they’re prompt, professional, and always take care of any requests quickly. The staff is friendly and helpful, making sure residents feel at home.

If you’re looking for a unique, relaxing place to live with great amenities and a well-kept environment, Pirate Island Apartments is the perfect spot. Highly recommend! Read More