My unit was supposed to be fixed before moving in, and it wasn’t. Broken cabinets took a year in a half to fix (they only did half of), as well as the trash smell that comes into my apartment has never been resolved - they keep giving me the runaround instead.

Management and maintenance turns over frequently. Don’t be like me and overpay for a trash apartment - glad to be out soon.

I currently live here and I absolutely hate it!! There is a terrible mold problem in my apt. and the office won’t do anything about it. My apt. wasn’t move-in ready, it was dirty when I moved in. Also packages in the mail room get stolen constantly. I have had 5 packages stolen in the last 3 months and it’s suppose to be a “secure” building. I will never live in a Cushman and Wakefield property again.

Seems like a nice enough property and great location, but I found myself being quickly dissuaded by it and disappointed in the leasing office team. Even after spending $400 on application and holding fees, I would never receive any communication from the leasing office, nothing in almost two weeks, No one would ever answer the phone or the number would go straight to an automated message about the inbox being full. I would leave multiple voicemails and send multiple emails inquiring about my... application and the property, and would receive no response.

Disappointed, I decided to give up on this property and go elsewhere for an apartment. Hope others can have a more positive experience than me. Read More

This apartment complex is badly managed, and dangerous. We have had homeless people squatting in vacant apartments, gates and doors—which are supposed to be accessible only by key fob—are left open by management despite pleas from the residents for more security. Packages and deliveries are stolen daily. Cars in the garage are vandalized daily, and someone ripped an entire wall off the elevator in the Ravenna building. We've had five property managers in five months. One lasted five days. The... last one snuck out two weeks ago without telling any of the residents he was quitting, so we have no Cushman Wakefield staff on site. Do yourself a favor and move ANYWHERE else. This place is a train wreck with owners (Nuveen) and management who don't care about the safety of their tenants. Read More

Not sure how this listing got 5/5 composite score - there's a few low scores in the reviews. Seems fishy to me.

The physical property and location itself are pretty good qualities going for this building. But management issues are a recurring problem. Seems like there's a lot of turn overs because the management company make poor short sighted business decisions like not increasing pay for a veteran maintenance guy who was well liked by residents so the maintenance guy left. Now the new... maintenance guy is hardly around. The last property manager lasted 6 days. The interim manager is nice and he personally fixed my maintenance requests (which went unresolved for weeks) but it seems he's doing 4 people's jobs. Its unfair and unsustainable for one person to manage nearly 200 apartments. Expect delays in getting your maintenance requests resolved.

Also be sure when leasing to confirm the floor plan advertised on this site is the apartment you're getting. We found out our floor plan is completely different than what was advertised. Furthermore when we were leasing this apartment, we were not told about the huge and loud construction project across the street on 4th Ave (we booked the apartment while we were out of the country and were sent old pictures of the apartment). The construction noise begins at 7am, sometimes even on a Saturday; and lasts sometimes til 7pm. The noise is very disruptive, especially if you plan on working from home. Read More