This place is just the best! I moved in about a month ago and it has been perfect, I do wish they could show the other rooms on their site. It would make it look so much more appeasing. The staff are amazing and The Morgan is right next to everything. This has been an amazing experience as I continue to live here!

This property works hard for you. It does have some age that is exacerbated by failure from previous management but the new staff and management company is working hard to fix the little things that are wrong. The office staff is great and very friendly. Maintenance is lovely as well.

Do not waste your money or time, I’ve lived her for almost a year this month and I regret it every day. Elevator is broken at minimum 4 times a month for extended periods of time, people get stuck in the elevator on a regular and the fire department has to come extract them. Management has no accountability or holding the elevator company they contracted to fix it properly. Call box has worked less than a month since moving in, so you have to go to the front to let your guests in or receive food... delivery. Forget about getting packages delivered if they can’t get in the building or the elevator is broken it will be returned to the carriers warehouse or returned to sender. Building is always dirty signs falling off the walls and brick exterior. Cleaning staff just sprays fabuloso on floors and in elevators and waits for it to dry. Maintenance doesn’t know how to fix things properly and they leave extra supplies or pieces for you in case the issue persists for you to fix it yourself. Several car break ins and no communication from the office on it or what they are doing to prevent it. Shattered glass in the parking from the busted windows stayed there for weeks until maintenance cleaned it up. Dogs use the bathroom wherever and owners don’t clean up after them (sidewalks parking lot stair wells move in loading room). I had a better experience living off newtown and baker rd so much for moving on up!! Read More

Current resident!
Been here almost a year, The elevators are always broken, the lounge/common areas in the buildings are always dirty. The call box to let in guest or deliveries has only worked 1 month since I've lived here. They do not accept packages in the office. So you'll have to go to the post office, UPS, Fedex or Amazon for anything that do not fit in the small mail box. If they can't access your building. The clubhouse has been under renovations since I moved here, so we have no access... to it. The gym equipment is broken and outdated (all cardio machines are down). There has been recent car break-ins and they didn't notify the tenants. I think this its for now.

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Moving out of 401 is maybe the best move i have ever made. the floor plan isn't that off, but the maintenance here is extremely overbooked and overstressed to the point they cannot do their job properly. They put a left handle door on a right handle fridge. they put a broken banister back up and glued it together causing it to come out at the top of the stairs. they used duct tape to put the towel rack back up on the wall. The dryer filter was taped and stapled back together and when reported... they literally told us its low priority at this time. The dryer was smoking due to poor maintenance of its tubes and kept cutting off from engine overheat. They replaced it with one that looked like they got it from the dollar store. I wish i could attach pictures of this place to the review, but i cannot. However there is a silver lining. The front office people are extremely kind and remember my name when i pay my rent. :)

Ps: security was slacking so their solution to keep us from having random sleeping homeless in our foyer was to remove the door handle off the front door. now they come in through the back. Read More