Predatory, Dishonest, and Exploitative Management – Renters Beware

If I could give zero stars, I would. The management here engages in unethical and unlawful practices that take advantage of tenants. After moving out, we were hit with over $1,500 in carpet replacement charges that were assessed before any inspection, vendor assessment, or cleaning was even done. The so-called “evidence” they provided later consisted of vague, selective photos — some showing damage that wasn’t even present when... we moved out — and unsigned, backdated vendor memos created after they had already ordered and installed the carpet.

When questioned, management ignored the clear timeline of events, the inconsistencies in their own documentation, and our evidence disproving their claims. Instead, they hid behind boilerplate lease language and issued threats of sending us to collections within 30 days, without following proper legal procedures under Virginia law.

It’s clear this isn’t an isolated case. We’ve seen a pattern of every unit having carpets replaced upon move-out, regardless of condition — an easy way for them to bill tenants for planned upgrades while pocketing the benefit. This is corporate property management at its worst: hourly-wage staff doing the bidding of a faceless conglomerate, preying on renters who don’t have the time or money to fight them in arbitration.

If you value honesty, fairness, and your legal rights as a renter, do not sign a lease here. Save yourself the headache, the financial hit, and the stress of dealing with management that treats tenants like ATMs.

If you already live here or are considering signing, make sure you OPT OUT of their arbitration clause in your lease - so when they inevitably try and screw you over and blatantly violate your tenant rights, you'll have the opportunity to take them to small claims court. Read More

This place and management are horrible. The worst place to live in Chesapeake. Luxury apartments is a false advertising only thing luxury at this apartment complex is the Starbucks coffee that we pay $18 a month for. Building 100 has large roaches and a few of the neighbors are extremely loud and rowdy. DO NOT MOVE IN BUILDING 100. The policy about noise complaints are unreasonable. We have put multiple noise complaints to management and nothing has been resolved, it’s a disgrace. This place is... the new tidewater park. Read More

I personally don’t think that this apartment was worth the money for a one bedroom. Most of one bed room units don’t have a dining area. Our concern was that they moved fast on only the things that were “most important” to them. Pest control could have been handled better for all the money being paid. Tree roaches and regular roaches were a problem (even though sometimes pest issues sometimes come from the next neighbor) treatments could have been more regular (you would have to keep requesting... instead of them just doing it). The only thing that was definitely being monitored was paying rent. The amenities were nice. Read More

I had a very easy move in here at adalay bay! I was searching for a no breed restriction apartment complex (as I have a pit bull puppy) all the way from Arizona, and with the online leasing and portal & support from the team I was able to do everything online! On move in day they had everything ready for me all I needed to do is sign. I was a little scared leasing an apartment from solely pictures and reviews but I was pleasantly surprised upon seeing the area and apartment as a whole! I... couldn’t have made a better decision! Read More

Quiet and peaceful. I really enjoy living at Adalay Bay apartments. It was a great choice. Staff is friendly.