This is the worst apartment complex I have ever experienced. This review has been a year and a half in the making. Over that period of time I have been living in the Broadstone apartment complex, occupying two different units. I was forced to move from the first unit because of a completely ineffectual A/C which resulted in an electric bill exceeding $300 just to keep a tiny apartment at or below 80 degrees. The only thing done to alleviate that issue was to give me a secondary window unit... (which didn’t work either). From there I was convinced to move into another unit in a different building. There I found a leaky roof (which was never fixed), a faulty heater, and a circulation fan which was connected directly to power and could not be turned off.
The snow storm this year was bad for everyone, but the broken heater meant that my apartment was uninhabitable even before the power went out. Add onto that, pipes burst throughout the entire complex causing terrible flooding which was not fixed for weeks after. The drywall which was torn out to access the pipes was still sitting on my doorstep and the hole remained unpatched.
My advice is to avoid this complex, and any property owned by the same person at any cost. The issue is not the maintenance staff, the issue is the cheapskate owner who will allow no budget for repairs. Absolutely no money is put into maintaining the place, and 48 years of putting things back together with duct tape are catching up with it quickly. Broadstone Apartments are incapable of meeting the absolute bare minimums that should be expected from a rented space. Do not come here! Read More

I have been living in Broadstone Appartments for the last year, and even though there have been several hiccups along the way, Joshua and his staff have made being a tenant here an absolute pleasure. He has always gone above and beyond in his drive to improve the living standards of my fellow tenants! He even allowed me to grow a small garden on the plot of land next to my apartment's front door, which makes this place feel like home! I really can't stress enough how amazing the staff is here,... and I am glad I decided to move into Broadstone. Read More

Broadstone apartments is a great place to live and make it home! And management is awesome! I am so bless to be a resident here! I love it! Thanks broadstone management for making life great!

Joshua is a wonderful manager who goes above and beyond for his tenants. I've lived at Broadstone Apartments for two years, and I will recommend it to anyone looking for a nice affordable place to live in Tyler.

I’ve just moving in about two weeks ago and I love the place. Super affordable units, and my unit had just been updated with new carpet and the works when I moved in. All in all I’ve had a great experience so far.