Pest Infestation & Mishandling by Management
From early on in my tenancy, I experienced a persistent roach problem inside my unit. I reported this multiple times, and pest control came out on several occasions for general spraying. However, these treatments were not effective — the roaches kept returning, including live ones crawling on my walls. Being told repeatedly that this is “common in Texas” does not make it acceptable, especially when I was paying for a clean, livable apartment.
What... made this worse was how management handled the situation. The new property manager, Iris N., incorrectly told me that my unit was scheduled to be “bombed,” something I never requested. Because of this misinformation, I had to take time off from work and rearrange my schedule, only to find out later that it was just another basic spray that had already proven ineffective. There was no correction, and no effort to make things right. Despite months of reporting and documented issues, I was never offered any accommodation — no unit transfer, no rent concession, and no meaningful solution to the disruption of my home. I was left to live with pests while management treated it as a normal inconvenience rather than a serious habitability issue. Thanks to another error on managements end that worked in my favor, the previous property manager forgot to put an early termination fee on my lease agreement. So the regional manager took that and tried to use that as an attempt to “resolve” the matter by “approving” my early termination of the lease. Again, not a true accommodation, and still focused on the money by requesting a 30 day notice and full month of rent because “we have to follow the lease”. There could have been a concession or my immediate release could have been approved if management truly cared.

Move-In Issues & Administrative Errors
My experience with management started off badly and never improved. When I was first moving in, the property manager at the time( Ashley C. ) sent me the wrong quote and had me apply for the wrong apartment when the apartment I was inquiring about was verbally agreed upon. I was then forced to move forward with the situation with no accommodation or compensation, even though the mistake was entirely on their end. That set the tone for how resident concerns would be handled — or not handled — throughout my tenancy. Read More

It gives a home feel when you tour this property the units are beautiful and Jennifer gave us a great tour! Definitely will be our new home

The community and amenities are beautiful. There is zero sounding proofing between the units and living under inconsiderate people is the only problem I have here. I have never lived anywhere where you literally hear so much from the neighborhood above. They have been vacuuming the bare floors for the past 15 minutes and it’s 11 at night. I sent an email to the assistant manager last Thursday concerning the heavy items and other things they drop on the floor until 1/2 am every night and have yet... to get a response. If you’re thinking of moving here, rent a unit that is not below others. I am actively looking to move units or apartment complexes. Read More

Long time tenants. Witnessed the switch from Asher to Savannah. Not a good move. Since then, breakins, theft, and grounds have gone to crap. They are not luxury as they claim. The pricing is extremely high for this area and living conditions. Gates always broken. They don’t care. Always an issue with something they keep a bag of excuses for. Never any parking. $100 for parking under shed. $150 for garage. But those are all taken up by guys working on their cars on the premises. Abandoned cars... they refuse to move no matter if you contact them or not. Loud neighbors. Weed smokers everywhere out in the open. Wont be renewing this time. Good luck ! Read More

management is 0/10 never came and fixed my door, thin walls, there is NEVER any parking spots