I normally don’t leave reviews, but this has been extremely frustrating due to the lack of communication from the office staff.

On Thursday, a maintenance request was submitted because our bathtub was peeling. Friday, a third-party company resurfaced the tub and we were told not to use it. The work was done poorly and started peeling almost immediately.

Saturday, we spoke with Soeum in the office and were told someone would come Monday to fix it. Monday around noon nobody had shown up, so we... went back to the office and were told we were on the schedule and someone would come by the end of the day. Nobody ever came.

Tuesday, maintenance showed up and filled some gaps, but the resurfacing was still peeling. Simon later told me I needed to sign a waiver for another resurfacing, but after going to the office, I was told they didn’t have the form and would email it. It’s been two days and I still haven’t received anything or even an apology. Read More

There will never be a day that you don’t see a cockroach even if they have pest control come that just holds them off for a few days and then there back.

So many roaches can’t even compare. Also be ready for yard work at 7am EVERY Monday and Tuesday, if it is needed or not. Just blowing around dirt for 4 hours.

My first night being moved in they were roaches everywhere even after I cleaned before unpacking my stuff. Roaches were getting on my bed and in my shower kitchen you name it. Management sucks they are rude and disrespectful being charged for things I’m unaware and after asking they said there’s nothing they can do. Rude residents and my truck has been stolen into with a phone and other of my belongings missing. It smells like weed and cigarettes constantly. Guest parking in resident parking... instead visitor parking with little to no space to park near my apartment which is ridiculous. Mold growing in my shower after asking maintenance they painted over it without a care to treat it. Front office never answer their phones after multiple attempts and they close anytime they want, management is never there and when she is no help whatsoever. Overall if I could give these apartment complex a zero star rating I would. Read More

Moved into 1201park recently. Faced a hiccup with the online application, but the office staff, especially a lady at the front desk, was incredibly helpful and patient. Their assistance made the process smooth, and I moved in comfortably just a few days later. Impressed with their service and communication.
The gated apartment provided a secure feeling. Thrilled about its proximity to the highway, convenient shopping, and dining options. Also, it's very close to the Plano downtown area.