My experience at Avenues at Creekside was extremely disappointing, particularly when it came to maintenance, communication, and my move-out experience.

Throughout my tenancy, I experienced recurring A/C issues. The A/C went out almost monthly, and there were multiple occasions when it was not working at all. At one point, my apartment reached approximately 86 degrees. Despite maintenance attempts, the issue was never properly resolved. I also experienced a period during cold weather when I was... without hot water for approximately 24 hours, as well as issues with the heat.

The apartment was also not properly cleaned or prepared when I initially moved in, and my garage key was not ready, which made for a frustrating start to my tenancy.

Unfortunately, the move-out experience has been equally frustrating. I received charges that I am disputing, including a cleaning fee despite thoroughly deep-cleaning the apartment before leaving and a $111 water charge that I believe requires further explanation. The move-out ledger was also difficult to understand, so I have requested a clear itemized breakdown and documentation supporting the charges.

Overall, I expected much better communication, maintenance, and accountability. The repeated maintenance issues and frustrating move-out process have left me very dissatisfied with my experience. I would encourage prospective residents to ask detailed questions about maintenance, apartment preparation, and move-out charges before signing a lease. Read More

I rented at Avenues at Creekside on a 6-month Lease. This is supposed to be Luxury Amenities and it is not. At first glance, the pool and the clubhouse look great but most of the time there is always something not working. The entirety of my stay there the security gate to get in the community was broken. When I moved in my apartment was not clean, the carpet was full of dog hair the door handles of the cabinets kept coming off, and worst of all during my stay there I dealt with mice. The gym... was always dirty and unsanitary. Only 2 of the 4 tread-mills work. They mop the floor in the gym but they do not wipe down the equipment nor are wipes provided for you to wipe them down. For the cost of the rent which kept going up during my lease, you can do better elsewhere there are so many other better places that are cleaner, newer, and where the rental office has their stuff together. The only thing I would say that they offer that some other do not is larger apartments. I would not recommend. Read More

I love my new apartment!
Although I haven’t meet the property manager yet, the leasing agents are by far THE best I’ve ever got to work with. They are so sweet and hard working. I’ve called several times with lots of questions prior to my move in date. Each time I called, my leasing agent was just as nice and professional as the first time I called. When she wasn’t available, her partner was ready to answer any questions I had and she had the knowledge to answer those questions pertaining... to my application from the top of her head.

They have great team work in their office. It’s impressive.

Over all, quiet and clean community. The property is fairly brand new so it’s modern and comfortable. I foresee a great quality of life and a well maintained property for as long as I lease a unit in this community thus far.

Only cons I have:

1.) My unit is a bit expensive/over priced per square foot to price ratio to not have a washer and dryer in my unit.

2.) The bathroom doesn’t have a switch to cut that fan off. When you turn the lights on, that fan goes off also and it’s a bit loud and annoying when I’m showering, shaving etc. I like to relax when I’m showering or getting ready for work but in this bathroom, I just want to get out of there in a hurry just to stop that loud fan. I wish there could be a switch that would give me a choice if I wanted to utilize that bathroom fan or not.

VERDICT: Great property, outstanding leasing agents who are very sweet and hardworking! I love my new apartment, nevertheless! Read More

Horrible living and loud neighbors and a staff that was extremely rude and degrading with every opportunity they had to do so. Go anywhere else

Let’s just start with the rent, it is incredibly high for not a very “luxury” apartment. Walls are paper thin you can hear EVERYTHING your neighbors do. 2 months living in the apartment and we seem to find ants all over the apartment, called to complain to the manager and was told it was just nature? And don’t even get me started on the parking my designated spot isn’t even anywhere near my apartment I have to walk halfway across the complex just to get to my car and back, packages are stolen... from you door and the gate is broken very other week, please save yourself and get a nicer place than this. Read More