We are deeply sorry to hear about your negative experience and concerns regarding our apartment complex. Your feedback is important to us, and we want to address each issue you've raised.

Regarding pest control, we have a rigorous pest management... program in place to address issues like roaches, bed bugs, and rats. Our team regularly inspects and treats the premises to ensure a comfortable living environment for all residents.

We take safety seriously and work to maintain secure premises. We encourage residents to report any incidents of theft or vandalism so we can take appropriate action and work with law enforcement when necessary.

Our management team is dedicated to addressing resident concerns and improving the overall quality of life within the community. We regularly assess and implement improvements to enhance resident satisfaction and comfort.

We are committed to cleanliness and proper waste management. We encourage pet owners to responsibly clean up after their pets and maintain a clean environment throughout the complex.

If you have specific incidents or concerns that require immediate attention, please reach out to our management team directly so we can address them promptly.

We value your feedback and hope to work towards resolving these issues to improve your experience at our complex. Read More

¡Muchas gracias por tomarte el tiempo para dejar una reseña positiva! Nos alegra mucho saber que encuentras nuestro lugar bonito y tranquilo. Estamos comprometidos en ofrecer un excelente servicio a nuestros residentes y crear un ambiente de vida... agradable.

Si hay algo más en lo que podamos ayudarte o si tienes alguna pregunta, no dudes en ponerte en contacto con nosotros. Valoramos tu presencia en nuestra comunidad y esperamos seguir brindándote una experiencia maravillosa en tu hogar.

¡Gracias de nuevo por compartir tu opinión positiva! Read More

We know you have choices and are thankful you chose Serena Forest as your home, we will continue to work hard to make Serena Forest your place of choice. Thank you for your kind words.

Thank you so much for your kind words and positive feedback! We are thrilled to hear that you have had such a wonderful experience at our apartment community.

Our team takes great pride in providing exceptional service and maintaining open... communication with our residents. We understand the importance of keeping everyone informed and supported, especially during challenging times like the recent weather disaster and the ongoing Covid-19 situation.

Bianca, Judy, and Jami are indeed valuable members of our team, and we will be sure to pass along your praise to them. We are grateful for their dedication and hard work in making our community a great place to live.

Thank you for choosing our apartments to start your rental history. We look forward to continuing to provide you with excellent service and a comfortable living environment.

If you ever need anything or have any further feedback, please do not hesitate to reach out to us. We are here to assist you in any way we can. Read More

Thank you for sharing your positive experience at Serena Forest Apartments in 2015! We're thrilled to hear that you found our apartments and complex beautiful and enjoyable. We strive to provide a lovely living environment for all our residents, and... we're glad to know that we've met your expectations.

Your recommendation means a lot to us, and we appreciate your kind words. If there's anything else we can do to enhance your experience or if you have any questions, please feel free to reach out. We value having you as part of our community and look forward to continuing to provide you with a wonderful living experience at Serena Forest Apartments. Read More