When my Navy Veteran father and I first moved into Kings Hill Apartments in March 2020, the loft unit appeared to be a good choice—quiet, bright, and with high ceilings and an open layout. The location was convenient, and the initial management team was professional, communicative, and empathetic. Within 48 hours of moving in, the refrigerator stopped working. Maintenance replaced it the same day, but the replacement was an older, worn unit. Soon after, the kitchen disposal broke, was repaired... once, and failed again the next day. These were the only maintenance requests ever addressed during my six-year tenancy. We replaced filters ourselves monthly. In September 2020, a new management team took over. Communication became inconsistent, policies were applied unevenly, and management often appeared disparaging, inept, and unfamiliar with standard rental regulations and tenant protections. Emails were frequently ignored or responded to with hostility. Rules were enforced selectively, and billing errors occurred repeatedly. Security footage showed a manager and another individual inspecting vehicles with a flashlight after 10 PM. Shortly afterward, a notice regarding catalytic converter thefts was issued, raising concerns about resident safety. Early one morning, management banged loudly on my door, yelled to move a car, and falsely accused me of owning a vehicle I didn’t have. Other vehicles, including a motorcycle parked for days, were allowed without consequence.
In late August 2025, our unit lost power for three days due to a faulty external breaker. Despite reporting it immediately, management did not treat it as urgent. I was blamed for delays because I refused entry to an unlicensed maintenance worker, and a rent increase was applied the day after the issue was resolved. Unexpected fees from 2024 were applied to June 2025 rent, and I was held responsible for documentation management never supplied.
In August 2025, I received a letter stating I should complete a Notice to Vacate form if I wasn’t staying. Two months later, the property’s attorney sent a 31-day notice of termination, legally ending my tenancy. Conflicting instructions created unnecessary stress.
Kings Hill Apartments advertises high-speed WiFi, but during my six years living here, the service was consistently slow and unreliable. I experienced daily outages and long periods without internet, which made remote work extremely difficult and disruptive. Although I wanted a peaceful living envi Read More

After the pandemic, new owners, who are not native to El Paso, purchased the property. Not long after that, they started raising rates and cutting maintenance-related costs by making the renter responsible for AC/Heater upkeep, etc.

Since the out-of-towners purchased the property, they have hiked rent by about 15%, a trend which continues to this day.

Of course, the fault isn't theirs! It's the economy, stupid! It's "inflation," stupid; of course they're not just trying to take advantage of... the economic headwinds to get more money out of your pocket! How dare you even suggest that.

These people have no soul.

There's a reason why these old apartments have been below market average for 10-15 years, maybe longer; but don't let the lead paint waiver in the lease scare you!

As long as the owners get their cut, let them eat cake. Read More

I moved here at the beginning of September and I am so happy here. I have a loft apt and it's awesome. There's a generous patio with a storage room with killer views of the mountains and city. I really like the whole complex. It's clean and quiet. Friendly neighbors. The laundry rooms are really nice too. Big baskets in the washing machines and you can pay by scanning them. The gym is nice and so are the pools and picnic areas. I can always find a parking spot close to my apartment. Management... was very nice and easy to work with as well. I am new to El Paso, but I feel very at home here. Read More

Kings Hill Apartments are without a doubt the coolest and most peaceful apartments I have ever rented at. I have lived in my loft with a spectacular mountain view of downtown for two years now. To give you some perspective, on the adjacent hill are million dollar homes with the same view, making Kings Hill Apartments one of a kind, especially with the affordable price of rent. Not to mention the excellent Management team who have always been extremely kind and helpful in any request I have had.... Ask for Karla, she rocks! Maintenance is extremely hardworking and friendly as well. I highly recommend these apartments if you are looking for peace, privacy and a beautiful view. Read More

Karla in the office and Thomas in Maintenance are fantastic! They were always responsive to any questions or issues. We loved living there!