Just go walk around you will see, i moved in and found infested with fleas, carpet was torn by former tenants animals, AC did not work and when i filled out many work orders they said use black out curtains, they never got it working when 90 out it stayed on all day and never got below 80. The workout room all the equipment is broken and parts missing, the entire year i lived there both pools were closed the whole time, but that didnt stop them from charging me amenity fees. The side walks are... cracked below the dirt line so when it rains they get all muddy and you will slip and fall going to the mailbox. Pest control guy didnt realize i had a camera he walked in set a card down and left They will screw you out of your deposit as well. Read More

I’ve been living at Bent Tree Park for a while now, and I’m honestly really happy with how things are going. The office team, Seth and Art, are super friendly and always make sure everything’s running smoothly. They’re really responsive and always willing to help when I need something.

The maintenance team is on top of things too – they always take care of requests quickly, and it’s clear they are constantly improving and keeping the place looking great. The entire property has definitely been... looking better lately, with improvements everywhere!

The dog park and pools are always nice and clean, and the fitness center is a bonus, especially the membership to the Addison Athletic Club. It’s just a great place to live, close to everything in Addison but still feels peaceful. Definitely happy I chose to call Bent Tree Park home! Read More

You deserve better. Do not move here. Every company they contract with are scammers.

Pros: The square footage to price ratio. Close proximity to restaurants and shopping.

Cons: The lack of professional management regarding many issues with units containing roaches, water leaks, damaged foundations, inefficient electrical components (ex: stoves, fridges and outdated air conditioning systems). Not to mention the dusty air ducts that provide little to no cool air. I recognize the absence of maintenance staff but the property itself is poorly maintained.

These apartments are horrible in every sense of the word. The apartment management is terrible, they never communicate properly, are frequently out of the office, and never offer solutions to the issues you are facing. I experienced chronic bug issues from the very first day I moved in - ants, roaches, millipedes, pill bugs, etc. I contacted the apartment management multiple times and they never provided adequate solutions to solve the issue. The apartments themselves are in terrible shape.... There are cracks and gaps around every corner and seam inside. The buildings are so poorly constructed that many patios and staircases are sagging and appear unsafe. The apartment building next to mine caught fire and almost burned down completely. The walls are so thin that you can hear absolutely everything your neighbors are doing. The community is not great either, many people don't pick up after their dogs or themselves. There is dog poop and trash littered throughout the entire complex. Once again the apartment staff seems to not care or put any effort into maintaining the grounds.
Unless this is your absolute only option, please never move here. Read More