Unfortunately, our experience at Capitol View has been extremely disappointing, leading us to not renew our lease and jump at the opportunity to leave.

Our first issue with the building started when we first moved, when we discovered a significant roach infestation in our original apartment, which ultimately required us to relocate to another unit within the property. This experience was traumatic and unacceptable for a “luxury” apartment.

However, even with the roaches, the worst problem... capital view has is the management. Over Labor Day weekend I saw a man hiding in a stall in the women’s locker room, which led me to telling management about the incident. Given the nature of the incident, we expected management to conduct a thorough investigation, address any security vulnerabilities, and clearly communicate what steps were being taken to protect residents.

Instead, the first response I received from management, who is still employed there, was that “they would not have been liable if anything were to happen to me.” Regardless of the fact that this statement is blatantly incorrect, that type of response is extremely inappropriate in a situation like this.
Management chose to take zero steps to mitigate a potentially dangerous situation, such as installing cameras in the hallway outside of the locker room or installing a lock on the door. They also misrepresented the steps they claimed they were taking to address the issue. We discovered this by asking security whether those measures were actually being implemented, and security told us that they had never even been informed of the incident.

If that were not enough, management then told residents that I was lying about the situation when those residents brought their own concerns to management regarding the same issues. They also claimed that they did not see a man on the cameras, while, in the same breath, telling me that there were no cameras in that hallway capable of showing who was entering or exiting the women’s locker room. These statements are directly contradictory and further demonstrate the lack of transparency and seriousness with which management handled the situation.

Between our experience with the pest infestation, having to relocate apartments, and the subsequent handling of a serious security concern, we ultimately lost confidence in the property and its management.

If you're considering renting here, I strongly recommend looking elsewhere.

Read More

As someone soon to be moving here, the process was easy, informative, and felt personalized to my interests. Melenda was incredibly helpful, patient, and so kind! Thank you!

I leased with Capitol View without even visiting the complex because I was moving across the country. It was slightly terrifying leasing somewhere so costly without ever having been there. With the help of Darci and the other staff all of my questions were answered promptly and professionally and my anxiety was put at ease. This is by far the best leasing team that I talked to. They went above and beyond to make sure that I was getting what I wanted in an apartment and that I was satisfied. ... They also made the move flawless by equipping me with carts to move my belongings. I ended up with a one bedroom that has a bathtub and a balcony. The bathtub is amazing and more comfortable than my full Jacuzzi tub that I had at home. The balcony faces one of the grassy courtyards and I cannot hear the train or traffic from the street which is incredible. This place is completely silent, I have never heard my neighbors once. The complex is clean and in the perfect location. The amenities are incredible from the outdoor pool to indoor pool and gym. I really could not have picked a better place to live. This place although pricey really is worth every penny, I highly recommend it to anyone and everyone. Great security as well! Read More

There are a few things that are hard to assess until you have lived in a place for a while and not many reviews touch on that are super important.

1. Noise level: i can hear my neighbors but wow is it faint, so faint its about as good as you can get in an apartment. Also there is a train nearby but if you weren’t told youd never know.
2. Internet: residencies has google and at&t fiber.
3. Layout quirks: 4th floor apartments get a private outside area if they look onto a court yard, good... to know if you like outside areas.
Overall great place to live, the publix is an elevator ride away and is possibly the best amenity of this complex. Read More

My husband and I love living here. We get many compliments and the amenities are unlike anything we’ve seen before. It’s in a great location- walkable to many restaurants, shops, etc. Alyssa has been a joy to work with, maintenance requests are always addressed very quickly, and everything is very clean.