FIRE EMERGENCY IN MY APARTMENT — TENANT WARNING

Last week, I had to call 911 because my apartment filled with smoke from burned wiring in the A/C/heating unit. Firefighters responded and shut off my breakers, showing me a burned fuse and wiring damage that had spread. From my perspective, it was a serious fire hazard.
I called emergency maintenance and left a voicemail. When they called back, they seemed completely uninterested and said, “If the firemen are there, they can handle it. I’m not on... property, so there’s nothing I can do.” They refused to speak with the firefighters.
The firefighters told me I was extremely lucky to be home — otherwise, the burns could have spread and caused major damage to my belongings and nearby units. They said this was old/faulty wiring, not user error.
I was told repairs would take several days — just before the biggest winter storm Nashville has seen in decades. I had to leave my windows open and find another place to stay. I have not slept in my apartment for over a week, and the cost of alternative housing is adding up.
I left multiple voicemails asking to meet management before anyone entered my apartment so I could explain what happened. No one returned my calls. Later, I was told maintenance had already entered my unit and “fixed it” — in less than 10 minutes.
I requested a licensed electrician to inspect the unit. That request was denied. When I asked for maintenance credentials, the answer was, “He’s worked here three years.” I asked to schedule a meeting with the apartment manager, but they refused and told me to just show up and wait.
I STILL HAVE NOT MET WITH MANAGEMENT IN PERSON.
Two days later, I removed the A/C panel myself to check. Inside was dirtier than before, full of lint, screws, trash, and all the same burned and melted wiring and padding. There is still a burn hole in the panel and insulation. The only thing replaced was a small fuse.
When I called the office to explain, they were upset I looked inside and confirmed that no one from management had even seen the damage. Later, maintenance came again without my knowledge and simply screwed the panel shut — adding extra screws to cover everything up.
I am moving out in the middle of a winter storm. I asked for my lease to be canceled and fees waived due to unsafe conditions — they refused.
This is my home — my place of safety. But to them, it’s just a business. They just want their money. They have shown zero concern for tenant well-being. Read More

Toured this complex with Leslie and had a great experience! Leslie is the best with making sure you feel informed before making a decision to move into the community. Fast communication via email and timely phone call updates regarding application and lease signing. The property is beautiful and all 6 units i toured were in good condition. Seems like a great community to be a part of!

Living in this complex has been one of the worst housing experiences I’ve ever had. The management is completely unresponsive and neglectful. For over a year, I submitted repeated requests about a broken dishwasher, their maintenance team would show up, poke around, and tell me “it’s fine” every single time. It never got fixed. They clearly have no intention of maintaining anything properly. The office communication is nonexistent or useless!!
If you’re considering a ground-floor unit DON’T.... There is a major ant infestation problem throughout the entire first floor. It’s not a one-time issue, ants literally invade your home constantly. Everyone I spoke to on the first level is dealing with it, and the management does nothing to address the root cause.
The air ducts in the unit were never cleaned, and I ended up having to pay out of pocket just to get them professionally serviced because the dust and allergens were unbearable.
And just when you think it couldn’t get worse try moving out. They will try to overcharge you with insane fees, made-up damages, and cleaning charges, even if you leave the place spotless. It’s like they punish you for deciding to leave their rundown property.

Save yourself the headache, the money, and the stress. Stay far away from this place. Read More

Amenities are great, apartments are spacious, staff has been responsive and wonderful

I left a google review when I first moved here. I’ve now been here over a year & I still love it. All the amenities are so nice, I love being able to go out on the lake without having to actually load up the kayak and leave. Maintenance is always quick to respond and Mark is fantastic. All of the office staff has been consistent and amazing (consistent except for the promotions and who could hate on that!?!?) basically, I’m saying you won’t regret moving here. Thanks for the past year making... the move easy & making me feel like this is home. Read More