Moving into an apartment for the first time was a little intimidating, but after living at The Preserve for a little over a year, I can honestly say it’s been a great experience. I recently renewed my lease, which says a lot about how happy I’ve been here.

The property is always well-maintained, maintenance has been quick and reliable whenever I’ve needed anything, and the staff is friendly, helpful, and welcoming. The location is convenient, and the community is peaceful and quiet.

Overall,... I’ve really enjoyed living at The Preserve and have no plans to leave anytime soon. I’m happy to call it home and look forward to staying here! Read More

I’ve really enjoyed living here! The apartment floor plans are spacious and well designed. I especially love the mature landscaping throughout the community. The courtyard and pool areas are beautiful, and I love how walkable everything is.

The location is also incredibly convenient to shopping, dining, grocery stores, and pretty much anything else you need. Maintenance is always quick and efficient when something comes up, and the office staff are friendly and knowledgeable.

Overall, I’ve... had a really positive experience living here. It’s a beautiful community, the location is hard to beat, and I’m happy to call it home! Read More

DO NOT LIVE HERE.
I have lived here for 4 years and it used to be a decent place to live but that has changed drastically.
The management is rude, unprofessional , and unhelpful.
We have had a problem with mice since March and have put it maintenance requests and nothing has been done except 2 sticky traps were placed and left and never checked again. The first maintenance request nothing was done at all and I was never notified if anything being done. I live on the first floor and my apartment... is completely infested. I went to the office to discuss and see about ending my lease and was told it would take months of pest control coming every week to clear this. Yet they have been aware of the issue since March and I have yet to see pest control. I was told the mouse issue is due to construction happening across the street, so it is not just an issue with a single building.
I cannot stress this enough..do not live here it is a health hazard.
There are a number of other negative things I could say about this community but this is the biggest issue. Read More

Maintenance is great! When I saw a mouse in my apartment, they promptly came to set up traps all over my home. We caught 6 mice in two days and I got to empty the traps myself! I was finding rat poop in closets and cabinets for weeks! Think this is bad? The office staff is even worse. When the utilities company was double billing both me and the Preserve for my utilities, I called to tell them the instructions WKUB gave me to clear up the double billing. They said they couldn’t take notes... because the internet was down. I guess they have never heard of pen and paper. Read More

This place is a complete joke. The apartments aren’t luxurious at all. They have granite countertops, big whoop! The “hardwood” floors are just nasty vinyl planks. The noise is horrible. If you’re in the the bathroom the same time as your neighbor above you can here them also doing their business. The office personnel are rude. The new property manager sends emails talking to residents like we are children and makes threats. Basically, if don’t do something by the time she says, you’re just out... of luck. There are radon issues in the apartments, that management hasn’t disclosed to residents. So if you live invest in your own testing kit. Radon is the 2nd leading cause to lung cancer FYI. The pool is a nightmare. It’s over ran by nonresidents every weekend. Car loads pull in the visitor parking lot to use the pool. Forget about taking your kids to the pool, because it’s nothing but a bunch of drunk people cussing and blasting music. Including management. Breezeways to apartments are disgusting. Spiders are out of control, but residents are forced to pay extra for pest control. I keep waiting for the the dryer vents to catch on fire because they are jammed packed with lint. Major fire hazard. You can hardly see out your windows because they are filthy. Second floor and above you just can’t clean the outside by yourself. Honestly, the list goes on. They obviously delete most of the bad reviews and mostly all the good reviews are from employees. They raised the rent to almost double for some residents. Why? I’ve seen the renewal notices from my former neighbors and it was outrageous. We are losing great neighbors and friends. It’s turning into a college campus complex. It is no longer a family friendly community. Which is really sad. If you complain about these problems you will become the problem resident and will be ran off. The rent is not worth it. If you want to risk your health and not enjoy the minimal amenities, then Welcome Home! Read More