I have had nothing but issues since moving into this apartment complex. Over the course of my lease, I’ve dealt with ongoing maintenance problems, including being without air conditioning for 28 days, repeated leaks that were never properly resolved, and now mold caused by ongoing water damage.

The latest issue has been the most frustrating. Management is now claiming that I didn’t report my wet carpet as an emergency quickly enough, and because of that, they’re saying I’m liable and refusing... to allow me to transfer to a different unit. This makes no sense considering I’ve been reporting recurring leaks and HVAC issues for months.

As of today, it has been 8 days since I first reported the mold and water issue, and after going to the office and being told I cannot transfer units, I’m now being told I have to continue waiting for maintenance to come back to my apartment. Meanwhile, I’m expected to continue living in a unit with unresolved water damage and mold.

Communication has also been extremely poor. Calls and emails often go unanswered, and I have had to repeatedly follow up just to get updates. I genuinely wanted to enjoy living here, but after months of unresolved maintenance issues, inconsistent communication, and now being denied a transfer based on a claim that doesn’t reflect the history of these ongoing problems, I cannot recommend living here. I hope management starts taking residents’ maintenance concerns seriously, takes accountability for ongoing maintenance failures, and treats residents with the respect they deserve. Read More

Been living at Allegro on Bell going on 4 years. Through this time there have been ups and downs. But lately, under new management, I have seen Management in progress of cleaning property up and addressing tenants concerns. Tenants do have a responsibility and accountability too. Like making sure trash is put INSIDE Dumpsters not left by side or in parking lot, clean up after pets. Sure there are fees but that is everywhere.Management does hear their tenants. Would and have recommended Allegro... on Bell. Read More

I moved here June 2023 it took a month for them to install my vanity , no blinds and the list goes on . In November I realize my monthly electricity bill went from 120 to 500 over the winter season. I called NES and ask what’s going on if they can help me and send an electrician out here and they told me I have to reach out to leasing office which I did and they told me that nothing is wrong with the unit I finally got a hold of NES manager and they told me that it’s normal to have a high... electrical bill since 2021 this is a rip off and it not normal to have such a high bill . Do not move into a unit that is more that 10 years old with no full service maintenance and with a staff that don’t care . Only one member of staff by the name of Austin he showed humility and compassion and he understood my frustration. Read More

Horrible experience. Absolutely no compassion from the staff or management (new leasing company is just as bad) when my apartment was one of the ones that burned down.
They have done nothing but make it feel like it was our fault and have done nothing to help us. This was just the icing on the cake. Before the fire there were bugs, trash, and rodents everywhere. Things would break and never get fixed. Unprofessional, uncaring, and rude.

Lived here for three years, why I say no !
1. Mold
2. Ridiculous fees for everything
3. Remold was cheaply done. The kitchen drawers fall out all the time because they were put in upside down the maintenance man told me.*
4. There is only one maintenance man for over 300 apartments. Just wrong for this poor man
5. Bugs Bugs and More Bugs (waterbugs, roaches, spiders, bugs you didn’t even know existed. This is a breeding ground for cicadas, thousands of them all day everyday every summer!
6.... Trash all the around dumpster all the time
7. People are always complaining about packages being stolen
8. Water links from all appliances. My water heater busted and so did both my upstairs and downstairs neighbors-within 6 months. Flooding all three levels. Taking days for each unit water heater to be fixed! Or and the whole in my sealing.
9. None of the doors or windows are sealed so your AC and Heat goes right out the window! Oh and those bugs can come right on in.
10. New management is Rude and unprofessional
11. Pool is either close or nasty. It’s supposed to be blue it’s green most of the time.
12. Workout room is small stuffy and always has water on the floor from the AC that barley works

And if that’s not enough….they are extremely over price and has raised the rent twice since I have been living here in 3 years!

Needless to say RUN AWAY!! Read More