I lived at Madison Ridge for almost two years, and overall I had a positive experience with the community, maintenance, and management.

Unfortunately, my move-out experience was very disappointing. We did not damage or cause any issues with the carpet during our tenancy. When we moved in, the carpet had been cleaned, but there was an existing paint stain that we documented. We were not aware of any issues underneath the carpet.

After moving out, we were charged for the carpet because... management stated that there were stains underneath it from previous pet accidents. We did not have any pets, and we had no way of knowing about anything that may have happened before we moved in. If I had known the carpet had previously been exposed to pet accidents, I would have asked for it to be replaced before we moved in. My young child spent a lot of time crawling and playing on that carpet, which makes this especially upsetting.

I strongly recommend taking detailed photos and videos of everything when you move in, especially the carpet, so you can protect yourself from being held responsible for conditions that may have existed before your tenancy. Read More

I would like to express my sincere appreciation for Catrina, the Leasing Manager at Madison Ridge Apartments. During a very difficult and unexpected emergency in my life, Catrina treated me with an incredible amount of empathy, compassion, patience, and professionalism.
Moving can be stressful under normal circumstances, but she took the time to listen, answer my questions, and guide me through the process with kindness and understanding. Her genuine concern and willingness to help made a... challenging situation much easier to navigate.
Exceptional customer service is rare, and Catrina truly went above and beyond. Because of her support, I feel welcomed and confident about my decision to make Madison Ridge my new home.
I am excited to be moving in this week and want to thank Catrina for making this transition such a positive experience. She is a tremendous asset to the Madison Ridge community! Read More

Madison Ridge is beautiful and well kept. Hanna always says hi and has a smile on her face when I see her. Maintenance is quick, the property is clean, and it truly feels like home!

Great experience! Hanna was professional, friendly, and very helpful. I'm not looking to move until fall time but she made sure all my questions were answered and the apartment was beautiful. Highly recommend!

Have been here for over 2 years and have never had any problems. Office staff is always willing to help and are always friendly. I & my wife love it here!