They charged me for 12 months while the apartment is available to me for only 11 months + 8 days. They will tell you it is prorated but it is not! It is a simple math. Their responses to my questions regarding this were ridiculous. Don't sign their lease! Don't pay the application fee before knowing about this because they won't refund it.

Wonderful Have had a wonderful experience so far! Staff and maintenance are very helpful.

Bad Service Our AC was broken for nearly three weeks. There was no communication with us unless we went directly to the front office and even then we were only met with undergraduate employees, not the actual grown adults who know what’s going on as they were hiding and not doing their job. We received portable AC only after going to the front office and emailing, and this was two weeks into us not having AC. When the AC was eventually fixed, we were not informed when they were coming and they... entered the apartment without our knowledge (we were asleep) while two of us were present. This is not the first issue we have had with the poor management of University Village, as last year we dealt with a mold issue for three months and experienced the same run around with accountable your office and management seems to persistent problem with. Read More

Horrible charge people $100 for blinds when my blinds are perfectly fine. When I go to the office they showed me a picture of the wrong room and said they made a mistake. Happen to other people I know who stay at the apartment. Pays a company to come out in pressure wash connects it to your building and charges you for that. Water bill goes up. Charges an electricity overage bill of around $20 month. Management is horrible. Have to mail the keys in when you’re moving out. Pool is always closed... for 10 months out the year. Wifi is horrible Read More

They won't answer the phone when you call. They handle water bills by a third party. The water bill was over $500 for one month and divide that by four. Ridiculous! Wouldn't recommend at all.