You do not get what you pay for at the Addison. The buildings are in good condition and the floor plans are good, but that's where quality generally ends.

The office is extremely ineffective at communication, failing to provide residents with any helpful guidance when you move in, rarely communicating in advance about issues that will affect residents, and providing insufficient information around service requests.

On more than one occasion, I have gone to the leasing office and received no... assistance, with people remaining in private offices and ignoring me. I've also had multiple emails go unanswered.

In addition, they recently started using a generative AI tool as part of their interaction with residents, explicitly proving their disinterest in providing good service.

The grounds staff are friendly and capable when they are in your apartment to work on something, but there is little to no support for scheduling and messaging before and after work is done.

If you want to pay reasonable rents and actually get help when you need it, you will need to look elsewhere. Read More

Nothing works the company doesn't care if you want this lease to be your grave go ahead and live here otherwise you will get SCAMMED out of all your money. This is nothing like the photos, rats, mice, roaches everywhere.

I lived in a one bedroom for 3 years moved to a 2 bedroom and all hell broke loose!!! The basement was flooded exposed wood pieces with nails sticking out mice, roaches. I had a leak from upstairs for over a year. Water running thru the walls I had a mold company come and of course there was alot of mold . Office couldn't care less!!!!
The water that was flowing thru the basement ceiling ruined all my luggage which all had to be disposed of because of mold. I received NOTHING for my loss. I... just moved out and received nothing of my security deposit!!! This company is crooked and not dependable at all!!
If I could give this company a negative 100 stars I would they are horrible!! Do NOT RENT FROM THIS COMPANY!!!






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I don't know how they got their rating so high when all the reviews are awful. Mice, house centipedes, rude staff and ridiculous fees and utilities cost. I'm moving soon and can't wait. Look anywhere else the cost doesn't equal the hassle. Oh and overflowing dumpster area and potholes everywhere!

All this place does is find their way into your pockets , management doesn't care about anything except rent, maintenance is unskilled and unprofessional. They start off with bait and switch .. the let you tour a sample apartment , then before you are even able to look at the place your moving into they make sure the have your first months rent, deposit,and renters insurance policy then you can see the crappy apartment you just signed a 1 year lease on. Good luck getting anything fixed because... maintenance cant even spackle a nail pop let alone install appliances of bathroom fixtures.
Save yourself time and money and look elsewhere ... this place is bad nightmare. I wish i could give them zero stars because thats what they are ...... NOTHING!!! Read More