The property is kept up very well and the management is both friendly and respectful. They handled any problems in a timely manner.
I thoroughly enjoyed my tenanacy at Arcona Strand and would strong recommend the property to others.

Lived here for 2 years before moving to a different complex. I wish I had never moved! Arcona is the best complex I have ever lived in, and that is why I am moving back! The original move out process was easy and even got my deposit back!

Thank you to Brittany for giving me such an enjoyable tour! She also made the leasing process this 2nd time around so easy and answered all my anxious questions quickly! I am so excited to be moving back into the community with my partner!

My husband and I lived at Arcona Strand Apartments for about a year and a half. The apartment itself was fine, but our experience with management — especially during move-out — was awful. The property manager, Katy, was unresponsive to multiple calls, emails, and even in-person attempts to ask about move-out procedures.

After we left, we were shocked to find out that the complex kept our entire security deposit and added extra charges, including $400 for “baseboard repairs” in a 1,000 sq ft... apartment. When we tried to dispute these charges through email as instructed, we never received any response. Then, over a month later, we got a letter from a debt collector instead of any communication from management. We again tried to call to speak with management, with no answer.

We ultimately paid the amount to avoid damage to our credit, but the entire situation felt unfair and unprofessional. We are a young couple with no pets or kids, and we took great care of the apartment — nothing was beyond normal wear and tear.

Overall, the lack of communication, poor management, and questionable move-out charges make this a place I would not recommend to anyone considering living here. I’m assuming we are not the first people that this has happened to. Read More

Do not rent here, you WILL NOT get your security deposit back no matter how perfect of a condition you leave your unit. I lived here for a year from August 24 - August 25 and I am an extremely clean & organized person. Upon move out my unit was returned in the exact same condition as it was given to me upon move in. When I received my security deposit worksheet a month after moving out, I was informed I would be getting only about 25 percent of my security deposit back. included in these charges... was an apartment cleaning fee - apartment was thoroughly cleaned by myself prior to move out, a carpet replacement fee of $700 - due to a stain not caused by me that could only be seen under a blacklight examination that they use upon move out inspection and could not provide proof that it was not a preexisting condition which it clearly was among several other egregious and advantageous charges. Arcona Strand has turned the practice of holding a security deposit for clear and obvious damage into a revenue driving business, taking sheer advantage of the tenants who live there. On top of all this, the previously pleasant property manager has been replaced by a new woman named Katie, who is argumentative, unresponsive and rude. This is evident not simply by my experience but by the reviews posted since she has taken over. I am currently in the process of a court filing with them to regain my security deposit. DO NOT RENT unless you want to forfeit your security deposit. SCAM!!!! Read More

Looks nice from the outside but it truly is low quality construction, low quality service, and poorly managed.

Nothing gets done or fixed in a reasonable amount of time.

Management is generally unresponsive/hard to get answers from.

So many better places in the area to rent from at a much more reasonable cost.