Pest control not solved We contacted because of a spider issue due to a lack of cleaning in the apartment before we came (spiderwebs all along the ceilings) and nobody ever came to clean them even though they claimed they did.

Air conditioning replaced Glad they got it replaced. AC Contractor left so much metal, screws and such a mess. Thank goodness for Hunter who helped haul that stuff away. There are still large holes in dry wall needing to be patched so it will actually cool the upstairs

AC Maintenance request Maintenance team worked to resolve broken compressor on weekend with portal unit until new compressor was installed the following workday in a very efficient timely manner. ??

Great Move in Everything was excellent. The apartment was ready and in great condition.

You will see a consistent set of reviews below that are similar to the experience outlined below, renter beware.

After checkout, we were billed over $150 for many things that were preexisting conditions. Upon move-in the unit had very old carpet with preexisting stains, the stove and oven were simply gross and several other items that we were billed for were in worn-out condition upon arrival.

That said, the overall experience was good at the facility. We expected some run-down items in a... college town, so that was deemed acceptable. The staff is responsive, but the overall maintenance was marginal, I am guessing that the maintenance crew is understaffed for the number of units.

Unethical as it may be, upon checkout you will be billed for things that will never be repaired.

Perhaps you can insist on repairs prior to move-in, then take your own pictures of the preexisting damage for comparison upon check out.

I would not necessarily recommend against this location, however, we did receive sticker shock with a surprise final bill after spending quite a bit of time cleaning and touching up prior to check out. As long as you are prepared for that, you should be fine. Proceed with caution. Read More