This is place is the worst I have ever lived in this country so far. Living anywhere else in Rochester is better than living in this apartments even if they offer no rent. You see mice in the apartments that comes from the basement because they have openings that they don’t care and seal until you raise a complaint. Their answer and solution is simple by saying that everywhere in Rochester we have mice. It should not bother you because they are not coming over you. All they do is put glue traps... everywhere and once mice is caught, we have to remove them because emergency and office are super busy raising mice. Do not consider this place for all the issues with maintenance. Read More

Applied and wanted to pay a years rent up front. Was rejected with a 735 credit score, due to 'lack of history'. The office manager was extremely rude. Would give negative stars if possible.

First off, before my review, it's somehow rated 4 stars on this site, even though it has two 1-star ratings, one 2-star rating, and one 4-star rating, not sure how that was averaged, but here's another 1 star review:

I'm giving it one star. so many things wrong here. I agree with the other 1 and 2 star reviews. I've had all kinds of general issues. I actually avoid going into the office, for fear of having to talk to them.
Issues: we only have two washers and dryers to service 24... apartments- and one of our washers has been broken for over 4 months! When i had told them a day or two after it had happened, I was basically scolded for even reporting the issue, which has happened every time i report an issue, hence why i avoid the now.
There are big dogs everywhere. The policy states only under 30 lbs dogs are allowed, however there are many that are much larger. They allow 'service dogs', but i find it hard to believe all these dogs are service animals.
And now that it's spring, just today I'm finding dog poop in the lawn already, so there's that. and there has been dog poop in the basement all winter.
...it just doesn't end. trash/bikes/paint all through the hallways, people's junk all over the place in the basement, insulation hanging from basement.
my apartment and hallways usually smell bad too. Everything I do to clean mine is in vein.

three words: live somewhere else.
My move out date can't come soon enough.

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I had numerous bad experiences with the staff and the units themselves are sub-par and inferior to everywhere I have lived, in my opinion

Been living here for a year, our lease is up for renew and not a chance am I renewing it with them. Maintenance takes forever to get anything done. Ladies in the office have no idea what they’re talking about, one says one thing then the next says the opposite, and are very rude. Hallways always a mess in buildings. Parking lot is full of pot holes. Pool always freezing and never clean even on 90 degree days. Figured for the amount of rent we pay and it being in Brighton it would have been... better, got better service and living space in a crappy complex then this. Read More