We saw the negative reviews about Waters View Apartments, but we decided to give the community a fair chance because the units are undeniably beautiful. Unfortunately every concern in those reviews proved true.

During our tour, Mary not only gave us incorrect information about the application process, she openly admitted that her managers would be upset if they knew she told us the surrounding area was “not safe.” That alone showed a lack of training and professionalism yet we still moved... forward because we genuinely wanted the apartment.

We were clearly told that the individual listed on the lease would simply serve as a cosigner and would not be required to reside there. Later, once we attempted to update the cosigner, the story changed entirely: suddenly, anyone on the lease must live in the apartment at least seven days per year a requirement never disclosed upfront and only visible after applying, within the lease agreement itself. This directly contradicts what we were told.

Then, without cause or evidence, we were accused of fraudulent behavior despite being transparent, cooperative, and ready to pay the necessary fees to secure the apartment. The accusation was completely inappropriate and uncalled for. Yet Mary still wanted us to proceed forward with signing the lease!

Bottom line: Mary should know better than to refer to potential tenants as “fraudulent” We were financially prepared and fully willing to move forward but we will absolutely not do business with a leasing team that provides contradictory information, communicates poorly, and then resorts to baseless accusations. We’ll take our money to a community that treats prospective residents with respect and honesty Read More

Management its truly awful and will not help you or have your back. Imagine being locked out of your house in a storm with a newborn and being charged 125$ before they unlock your door for you. Management is rude and they NEVER answer the office phones. Buildings are old and not taken care of

The leasing office never returns your calls. Our rent has been raised $750.00 a month since moving here. I see our unit is for rent for less than what we currently pay. The AC units are old, pay attention to all the window units. A plow hit our building and damaged it. It has never been fixed. At times the temperature at our cabinets were 43 degrees in the winter with our heat on 74. Oh there was a dead rat in my house when we moved in. Also, a lot of the good reviews are people who have worked... here. It's overrated. This is a non smoking property but their maintenance smokes. Also, maintenance doesn't always notify you that they're entering your home. They entered the door into my master bedroom one day without calling first. I didn't have a service order in either. Scared the crap and out me and my friend. From then on, I never felt comfortable in my home. There is a roof over your head.... so that's why it gets a 2 star. Read More

Currently living here and don’t want to move but the hike in rent has prevented us from re signing our lease. Advertised prices for rent are lower than what is being offered as a renewal! I’m told they want to keep us here and keep us happy but these actions seem counterintuitive of that’s the goal. Ultimately we’ve been underwhelmed and disappointed by the whole experience.

Do not move here they treat tenants like garbage and blame them for their poor management of the property.
Pool had 1 filter broken and never tracked PH level and liner had dirt stains.
Gym is never cleaned and asks tenants to wipe Machines after use but never provide wipes
Water is never filled and water Machine has never been cleaned out by Crystal Rock
Mold in every cieling because of poor architecture from not wrapping metal hvac ducts
AC ducts are never cleaned
Dryer vents have animals in... them
Missing Siding for over 2 years on some Apts
Maintenance Techs use dollies on carpets and never clean the dirt stains left behind for moving fridgerators or washer or dryer
Management is mean to tenants and are nice only before you move in
Management blocked off driveway for full day and told tenants 2 days prior to blame the city instead of them managing the situation
Trash overflows constantly
Grills on site are rustle and smell of urine Read More