Everyone is so nice. I love the amenities, and especially the staff. They're really caring and helpful. One of the maintenance guys even helped me dig my car out after his shift this winter. They're just so kind and really go above and beyond for residents.

This is the best place to live in Buffalo. I lived here through grad school and it really was the best experience. The managers really care, the accountants are super helpful, and my neighbors were the best. The events and amenities are awesome.

The apartments are super modern and comfortable, and the staff is always helpful. I really like the gym, clubhouse, and chill outdoor areas. It’s a quiet spot but still close to everything I need. Totally recommend if you’re looking for a great place to live!

I've lived here for many years now and have to say that it's unlike any other place I've visited or seen. There are SO many amenities, the staff is super friendly and supportive, and they allow pets. They have free coffee and lattes, and popcorn every day (and my dog especially loves the popcorn...LOL). I love that they have a gym that's open 24/7 and also a hot tub that's open almost the entire year minus when it's too cold. I would highly recommend this to either students or non-students as... it's truly a great community to be a part of. Read More

I can’t say I recommend this place to prospective renters. Their policies are unfair to the renter.

When you switch units within the complex, you have to update your renters insurance with your third party company to your new unit. It does not carry over automatically. I updated mine in August and they still charged me their own mandatory $18 renters insurance even though I’ve already had my own insurance in place. They refused to waive it because I sent them the documents on September 2... instead of September 1 or before. Very greedy.

Also, if you ever need maintenance in your room, you’re better off handling it yourself. My roommate made tiny dents in my wall helping me move my desk out of my room. The dents weren’t even noticeable, I called the maintenance team and they said they couldn’t see it until I pointed it out. I thought I was doing the right thing bringing attention to the issue, and then the office informed me it would be $190 to spackle, sand, and repaint the dents or $120 for the repaint if I did the spackle + sand myself. I ended up doing the work myself, and it’s as good as new, but this is another show of their greediness.

Lastly, when you have noise issues, you’re directed to call the 24/7 on-call number to have a staff member go talk to the persons involved in making the noise. I could hear a dog barking every morning on the third floor while I was on the second floor. Management refuses to email the persons involved. At that point, you’re better off talking to the persons responsible yourself.

Funnily enough, in my old unit, management had no problem emailing us about noise complaints of the girls my roommate would bring over. I guess they take certain noise issues more seriously than others.

There are other things I can nitpick as well. Electricity and gas are not included, and add a considerable amount to your rent. Electricity will add $100-$150 / month and gas will add $10-20 / month. Despite all these costs, they’re more than happy to take $18 from you for their renters insurance when you already have your own. Living in a 4 bedroom, you’ll hear everything from the rooms next to you due to how thin the walls are. Living in a 2 bedroom, one of you will get lucky with an attached bathroom, the other will get unlucky with a smaller room + unattached bathroom.

I was going to keep these issues to myself, but the insurance issue really made me decide to share my experiences so that I can inform others of what to expect. Read More