These are some of the issues we experienced living just 10 months at Brockport Crossings:

- The neighbors set the dumpster on fire from a firework mishap 4th of July.
- Frequent litter in the parking lot, cans, plastic, empty alcohol bottles.
- Car was hit in the parking lot, the apartment complex does not have cameras and the police officer I spoke to said they’ve suggested to the office they get security cameras installed multiple times and refuse to.
- Our maintenance requests were often... neglected, seems like they only had 1 maintenance guy, and he got arrested, so our maintenance issues were further left unaddressed.
- During the time he was arrested, maintenance's temporary replacement left a mess of our living room when they attempted to fix our AC, leaving a mess of dirty water all over the floor and on our nearby electronics.
- Had several birds get stuck in our AC, they said they wouldn’t be able to remove them so bang on it until they free themself.
- Frequent plumbing issues; leaks in the bathtub faucet and kitchen sink.
- Severe creaky floorboards.

All this is frustrating on its own so it comes across as very insulting that they wanted to increase our rent $70 a month should we renew our lease. I tried negotiating with the property manager, Julie, and she said it was out of her control, she would need to contact corporate, but that I couldn’t contact them myself. I waited for a response from her for 4 weeks with no word, I followed up to discover from one of her assistants she went on a leave of absence without notifying me, and without notifying corporate of the situation like she said she would. I guess trying to maintain tenants wasn’t enough for her to take more seriously.
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I fell behind on my rent. Was charged a legal fee to go to court and get an approved repayment plan. I followed it by the letter until my lease ended and I moved across the country. Information was withheld from me causing me to default and receive a default judgement not in my favor. Now I have to get it vacated due to not being accurately informed of ongoings in a timely manner. Stay away from this place.

stay away from Morgan properties. terrible company

Apartments have mold and the heat don’t work. When maintenance work order is put in or I call the office they said “ they are know about the problem and that can’t do anything anything about it”

This place is just awful! When I moved in the apartment was dirty I had to clean it all myself. Then a few months ago I had an ant problem. I put in a work order they never came and resolved the issue. I called them because I now have an ant infestation and they told me to get ant traps. They also said that if they had maintenance come they were going to charge ME! This place is gross and has the worst customer service. I can't wait till my lease is up so I can leave and never look back!