Hidden Creek has been a great place to live. New management has turned everything around and maintenance has never been faster

I’ve been at Hidden Creek for 3 years now, and it’s definitely improved a lot since the start of this year. Maintenance is quicker, management actually communicates, and the place feels cleaner and more taken care of overall. Still not perfect, but a big step in the right direction.

new management don't respect tenant privacy at all, they just do what they want, works just climb on to your balcony via ladders whenever they feel like it, i mean dame i could be walking around naked and people are on my balcony not good. also they will tune off your water with out notice, have us waiting all day with out any hot/ cold water. God forbit you have a emergency over the weekend there in no one around til Monday so your clog with have to wait ..i can go on and on .... its like they... don't care about people. but you better have the rent in one time or your getting a threatening. oh yes they know how to send those types of notice. GOOD LUCK to those that are will to deal with this. i am out as soon as i find my house . Read More

My wife and I have lived here since 2017 and, for the most part, have been pleased. Yes, Maintenance has gone through many changes- all good- and now the staff is kind, courteous, and thorough (yet, I still have issues sometimes getting them to respond to calls), but the ultimate problem is communication.

They've done an excellent job communicating regarding immediate things happening- but a very, very poor job regarding communication on the progress of any of the renovations or projects.

I... find absolutely unacceptable that we've been promised new laundry facilities (a process that started in August of last year) and we are almost into summer yet no communication of completion date or expectations. I have been forced to pay exorbitant amounts of money on outside laundry facilities with no acknowledgement that this is something contractually obligated. I have communicated my issues with no response from management as of it.

Two stars is 'okay' and that is exactly how I describe this place to those looking for good, affordable apartments. If communication improved, I could say the property is great- having new windows is nice, but doesn't make up for the bigger picture. Read More

I have lived here for 2 years and the only thing that I am impressed with is how safe and centralized the complex is. Other than that, it takes maintenance FOREVER (and sometimes forever never comes) when you put in a work order, regardless of whether or not you call it in as an emergency. They never opened the pool (which was one of the reasons why I moved here). Additionally, the laundry room is trash. I have been able to do my laundry maybe twice in the time that I have been living here... because they are antiquated and always out of order. Not to mention that it’s drafty every winter because the windows, doors and balcony doors are about as old as Jesus and his disciples. Lastly, they raise rent every year and changes to the apts are never made throughout the year. Read More