If you’re looking for a luxury apartment with excellent customer service and a team that goes above and beyond, I highly recommend Town Triangle Crossing. I’m so happy I chose to call this community home!

I have lived at Town Triangle Crossing for two years now and I love this community! The office staff is genuinely the greatest I have ever encountered they are always hosting community events for us. Destiny, Melanie and Lina are always friendly and helpful when I come in the office. The manager Victoria is great at her job and you can tell she has been in this industry for a while as she is very knowledgeable and professional. Maintenance staff is awesome they just repaired my tub and i had to... wait a few days however they did accomodate me and let me use the corporate suite during that time. Michelle the housekeeper also keeps the clubhouse looking great and she kept the guest suite clean for us as well. Read More

DO NOT RENT HERE UNDER ANY CIRCUMSTANCES.

My experience with Triangle Town Crossing Apartments has been an absolute nightmare, and it started on move-in day.

The day my moving truck arrived from Atlanta was also the day I found out that the 2-bedroom apartment I was shown and told I was applying for was NOT the apartment I was actually getting.

I specifically chose this community because I wanted a unit that was:
• Away from the freeway
• Filled with natural light from multiple sides
• Close... to the dog park

These were not preferences—they were requirements that I clearly communicated to my leasing agent, Lina.

Instead, I was given a unit directly next to the freeway, on a basement-level floor with almost no natural light, and on the complete opposite side of the property from the dog park.

The options I was given were:
1. Take a 1-bedroom apartment instead
2. Take a 3-bedroom apartment and pay over $350 more per month
3. Get my money back and somehow find another apartment that same day while standing there with an entire moving truck full of my belongings.

Melanie, the leasing agent who showed me the original apartment and told me it was the unit I was applying for, seemed completely unconcerned about the situation and offered little help. Victoria, the on-site manager, essentially told me my choices were to move into the wrong apartment or somehow find another place to live that same day.

Now, only one week into my lease, they have found another 2-bedroom apartment that actually matches what I originally requested—but they expect me to pay over $350 more per month for it.

I understand mistakes happen. What is unacceptable is showing someone one apartment, having them sign for another, and then putting them in an impossible situation after their entire life has already been loaded onto a moving truck and transported across state lines.

I am one week into a 14-month lease, and if this is how residents are treated before they even unpack a box, I have very little confidence in what the next 14 months will look like. Read More