I DO NOT recommend living here. I’ve been living here for a little over two years & have decided not to renew my lease for multiple reasons.

What actually drew me to leave this review was my final straw with this place. Management does not work with you on anything. I explained well in advance that I would be out of town during the week I am supposed to move out and simply asked for a 4-day extension. Instead of showing any understanding or flexibility, they immediately declined because they... wanted to hurry and & prepare the apartment for whomever may move in next & made it very clear that residents are treated like numbers rather than people, and that convenience for management matters more than working with tenants during stressful situations.

Reason # 2 One of the constant problems here is with the parking gate. It seems like every 2 weeks, there is an issue with me being able to enter or exit the gate. I have had to call and wait for assistance, which has caused me to be late to multiple appointments. I’ve even had to pay $45 a few times just to leave to try and avoid being late. I currently pay $125 per month to park here (which i think is very high) so having to go through all of these hoops is very annoying.

Reason #3 Another major inconvenience is access to the property during events. When there are games nearby, the roads are completely blocked off, making it impossible to get home for hours. I’ve had to sit and wait in parking lots until they open the roads back up just to return to my own apartment.

Reason #4 There’s also alwayssssss at least 1-2 elevators not working. They break all the time. I heard about the elevator issue before I moved here and asked them if that issue was resolved and the leasing agent assured me that they no longer had that issue. Clearly that was not true. I’ve had to walk up 21 flights of stairs a few times just to get back in my home.

Reason #5 Lastly, management shows little interest in retaining current residents. Renewal incentives are nonexistent as I’ve had at other places I’ve lived.

Due to these ongoing issues, I will not be renewing my lease. I strongly encourage others to think twice before moving here. Read More

Hey just wanted to say i took a tour and loved it. The staff is great i even met Sonny 1 of the maintenance guys he was very nice and respectful and also knowledgeable of the property and local community.

I took a tour of the apartments. Loved everything about it. Everyone was nice. Especially the maintenance man Sonny. He answered whatever random questions i had about the property & made me feel comfortable to make this out of state move.

Upon arrival I was greeted by Carol at the front desk, I loved the crisp pear water as well-nice touch! Ever since Amy and the Bozzuto team took over this property things have consistently improved! The renovations are beautiful and they even have a guest suite onsite for people visiting in the area. I would love to live here, great job!

Living at The Reed has been an absolutely perfect experience. From the moment I moved in, I knew I had chosen the right place. The apartments themselves are beautiful—modern, bright, and thoughtfully designed with high-quality finishes that make every day feel a little more luxurious. The community spaces are just as impressive, creating a warm and welcoming atmosphere throughout the property.

One of the biggest highlights, though, is Carol. She is truly amazing. Carol is always there for... residents—whether you need help, support, or simply someone who genuinely cares. Her kindness and dedication make The Reed feel less like an apartment complex and more like a community. She goes above and beyond, and it shows every single day.

The location is another huge bonus. The Reed is incredibly close to so many amenities in Charlotte—restaurants, shops, parks, and all the energy of the city—making it easy to enjoy everything Charlotte has to offer without the hassle of a long drive.

Overall, The Reed is the perfect place to call home: stunning apartments, a fantastic location, and exceptional people like Carol who make the experience truly special. I couldn’t recommend it more!
Read More