Management is extremely unreasonable, unresponsive, and management office has a constant turnover. It takes at least a week to get a response to an email (if you get a response at all)

They also are extremely corporate, Assistant property manager said they said they are only able to send pre approved responses to emails(from the "Toolbox" provided by corporate) and they don't seem to respond unless the answer is in those emails.

Staff is short with you unless its mindless chit-chat.... Also... staff seems to put you on hold when your talking, nobody seems to have a straight answer without putting you on hold. (could be the turnover tho)

The lease has over 300 pages of nit-picky rules including specific ways of doing EVERYTHING in regards to your apartment. They don't tell you about all the rules before you sign the lease.

Also, the overall vibe amongst renters is that bigos is a horrible place to rent from, but we are all too broke or tired to move. The only good thing is the month-to-month lease.

TLDR: RUNNNNN!!!!!!!!!! Read More

After reading older reviews, I decided to put my two cents in. I live in Galtier Towers Apartments and have nothing but positive things to say. Move in day was actually a lot easier than I imagined (and other reviewers have stated). There was a huge designated spot to park our U-haul, and we went straight thru large freight doors into an elevator that brought us straight to the apartment (locked off too, so no-one else could use it). I have read OLD reviews that complained about renovations;... well they are done now so there are no problems with that (beautiful granite countertops in kitchen, and all the amenities are quite luxurious). The rooftop pool and hot tub are rarely super busy, actually the only time I noticed more than 10-15 people is on 90 degree weekend days of the summer. The outdoor movie theater is really quite cool, and can be rented for free any night of the week (minus every other Wednesday when Jane, the concierge, sets up an awesome outdoor movie night!). The first movie was The Goonies and we had movie snacks, while the second movie was School of Rock and we had nachos! There is an awesome rooftop fire pit that requires ONE button to be pushed for instant relaxation. Parking is always somewhat of a hassle when you live anywhere downtown but Galtier has 4 levels of underground, heated and controlled access parking which is easily the nicest commercial parking garage I have ever entered. Galtier Towers also has one of the nicer gyms that we saw in all of our previous apartment tours. Multiple machines have TVs and the dumbbells go up to 50 lbs. Another nice thing about Galtier Towers is its location. It is next door to Mear's Park and TONS of restaurants and bars. It is also only a block from the green line and union depot, and 2 blocks from the Mississippi River and many bike trails. It is also super convenient for anyone who works DT St. Paul since it is part of the skywalk system! Many people like to come online to spew the bad things they went through, but rarely do people post the positives. Of course there will be problems that occur while living at an apartment, they happen everywhere! Shauna and Julian are the property manager and assistant property manager at Galtier and they truly do their best to keep all the residents safe and happy. I would highly recommend this to any of my friends. Don't knock this place because of bad reviews from years ago. It is a great place and I am happy to live here for the many years ahead. Read More

Beautiful property with the most amenities of any apartments in DT St Paul. Great price for everything. Highly recommend!

I have been living here for a few months now and Samuel in the leasing office has always been extremely helpful and I am super grateful for his help. Josh is also very helpful as well. They genuinely want to make this a place to call home for you. The hallways and lounge area are always very clean and the apartment is always quiet. I work in the mornings so it is nice to not be woken up by loud noises at night. Everyone I have met in the elevator is always very friendly and polite. It's nice... walking into the elevator to be greeted by a random person saying "good morning". I love my apartment and the secure garage is very convenient as well. I would recommend this place to anybody! Read More

After reading some of the reviews on here, I feel I need to post my own.

I personally have enjoyed by 2 year stay so far. It has had its up and downs, like stated I have had my thermostat leak, the rennovation project didn't go perfectly, and I feel like a better way of giving people notices regarding parking could be done.

I feel the biggest place they could improve upon is their system of how they notify people of parking ramp updates, parking ramp cleanings, and other things involving the... parking ramp. Right now they simply place a sheet of paper in all of the elevators explaining what is taking place. There have been times though were I have been on vacation for a week or more and didn't see these notices (As I had no reason to leave my apartment) until after the event had taken place, being lucky so far none of them have involved my car. I feel if you opt into the text message notifications, it should involve parking as well if you are renting a spot there, as I feel that would reach people better, especially if a reminder text was sent only an hour or so before the cleaning/upgrades to the ramp will start.

As for the issues listed of the leaks and construction, I don't know what these people expected, it is construction and the thermostat leaks aren't a huge deal unless you don't catch them right away (in which case it could be a big deal). Don't get me wrong, the leaks shouldn't happen at all.

The place though overall is really nice and they are constantly improving (example is the major remodernization they just went through with the whole building), I think people just focus on only a couple negatives when there could be so many more issues and from what I see, they are trying to fix all those issues they have come across.

I would like to add two other things that have bugged me. One is the shopping carts all missing on weekends - I have been told it is from residents using them for personal reasons (and have seen this to be the case, as I have seen many residents use them for laundry...), and the second is the washers always seem to have 1-2 machines down on weekends. If those two problems were fixed I know I personally would enjoy my stay here more. Read More