As residents of our building, we have recently witnessed a distressing increase in package thefts. This ongoing issue has become a source of significant concern for all of us who rely on safe and secure delivery of our online purchases. Despite numerous complaints and requests for action, the building management has yet to implement effective measures to combat this problem.

I don't recommend living here. I subleased this apartment without touring it, and after I moved in, I understood why the previous tenant moved after only 4 months. I lived on the first floor, which was easy for moving. The apartment was very very spacious...but old. When I first moved in, had cracks on the bottom of all my doors in the apartment. They never bothered to fixed that., It was like someone literally took a hammer and was taking apart the wood one by one. The refrigerator was somehow... really short and old. The oven heats up really quickly and really hot, and you can see smoke coming out of the very top when it's at 350 degrees for more than 10 minutes. The dishwasher was FILTHY! As in old and needed to be switched out, it could not get cleaned, AT ALL.

One day, I had my kitchen sink backed up with water overflowing onto the floor. They came and fixed it right away, so they thought, the next day, a Easter Sunday, it happened again and as I waited for them to come fix it again I had to use the dishwasher to wash my dishes. The one time I ran the dishwasher, water piled to the floor, so much dirt came out of the dishwasher. Ick. But again, they came and fixed it right away.

My bathroom was also a problem on it's on. There was no drain stopper in the tub when I moved in, and there was always some stench coming from that drain. Aslo, tub was small but I didn't mind. My toilet had a rusted ring in it that never went away, and the part that holds tons of water was solid black liquid. I noted all these when I moved in and nothing at all was done about it. I was not comfortable using my own bathroom or bathtub due to these things.

My heat never worked. There's literally no cell service unless you're outside, especially at night. All my friends that came over had to rely on my wifi, no mater what cell tower they were using.

Management wasn't bad. Kari is really responsive through email and when packages started getting stolen in the apartment (not just my packages, but neighbors too), she offered to take some directly in her office when she's here. As I'm moving out in three days, there's new management that's coming in. This new management is alright. My old apartment was ran by them and they were bad at getting things done, but good at communicating. Hopefully things get better here. I just wish, I trusted the reviews I read from years ago instead of believing that it has truly changed in three years. Read More

My husband and I have been very happy at Joppa Lane! It's super conveniently located, easy to get to uptown, Shops at West End, and Edina/Southdale. The two bedroom we've been in was huge, with tons of closets for storage. The fitness center and pool were great amenities. Management and maintenance were very responsive to requests. I highly recommend this complex for the price and location!

It looks like a great place at first glace--the area is nice, there is parking, a pool, and the prices for rent are great for the area.

There are however so many things wrong with this complex:

-The elevator is CONSTANTLY out of order
-The washing machines/dryers are CONSTANTLY breaking. They straight up just don't work, or they wont drain, the leave reside or stains on your clothing, the dryers wont get hot and therefore wont dry your clothes. Parts of the dryer breaks off leaving exposed... screws that rip open and ruin your clothing. Also, the laundry is coin operated only. Get ready to be constantly getting quarters for the $1.75 cost to wash, and another $1.75 to dry
-The appliances need updating but instead get "quick fixes." Despite asking, my dishwasher was only really used to hide dirty dishes or to sanitize. No matter what rinse agent, there were always water marks. My fridge often goes off and is "fixed" by taping the electrical cord upwards
-Management threatens to close the pool each summer multiple times
-There is often no parking because people from neighboring apartments park in the lots. Management tried to enforce parking passes and threatened towing, but one of the lots is inaccessible to large vehicles like a tow truck...so pointless.
-They claim that the concrete construction is a good thing, but it is horrible. You will get absolutely no cell phone reception. It is impossible to hang things on the walls. It does not actually make it quieter. I can hear all the things my neighbor says when he plays video games or has friends over. You can also hear the water running anytime your neighbor or the person above you flushes the toilet, runs the sink or runs the shower.
-The heat FREQUENTLY goes out when it is cold outside. I once did not have heat for three days over Christmas and there was no one to address the issue. My apartment dropped down to 50 degrees.
-I once waited over 4 months for one of the closet doors in my apartment to be fixed. FOUR. MONTHS.

This apartment looks great, but nobody deserves to pay money and have to live this way. Read More

I lived in this place for almost 5 years and I loved it.

Pros:
- The location is awesome. Close to everything - uptown, downtown, lakes etc.
- Price is very reasonable.
- Rent went up only 2 times within 5 years and the increase was only $20.
- Very quiet, nice neighbors.
- Concrete walls!
- Very very warm in winter and you do not need to pay for the heat.
- Underground garage which is connected to the building (you do not need to go outside in the winter!)
- The best management, all requests... were resolved within the reasonable time frame. Communication by email is perfect. We never had any issues with management.
- FREE party room (very good room).
- Swimming pool, gym.
- Very clean building.
- We were not charged any cleaning fee. The manager is very reasonable on this question.
- FREE storage unit, big elevator.
- Many units have updated appliances (we had a brand new stove and almost new refrigerator; newer conditioner in the leaving room).

Cons:
--- Laundry room needs some updates but it is still ok since the price is low. Read More