First & foremost, I have delayed going public with my frustrations to allow ample time for management to rectify their continuous failures. It is clear they have no interest in mending relationships.

I am writing to publicly express my dissatisfaction with the Nash. To summarize, this property is a prime example of ‘you can put lipstick on a pig, but it’s still a pig.’

Advertised as ‘luxury living’ is a complete scam.

Yes, you can open your garage door through a mobile app. But you won’t... have air conditioning during the hottest months of the year. Yes, you are given key fob access to the neglected & grimy fitness space. But you can’t run the dish washer & washing machine at the same time without blowing a fuse. Yes, you can pay rent right on your phone. But you don’t have screens on your windows making them useless when looking for reprieve when you’re A/C is broke. Yes, maintenance will quickly respond to a request. But the next few weeks will be filled with explanations, excuses, silence—with nothing actually getting done. Yes, there is a pool & hot tub. But the pool’s heater doesn’t work so the water is ice cold & the hot tub has been ‘waiting on parts’ since July.

The comedy of errors continue at every turn & management passes the buck. They provide a product which I pay for every month in full. However, the ‘product’ is deplorable.

Avoid this place at all costs. The ramshackle complex is substandard, as is the management running it.

Oh, I also forgot to mention the heat in my unit went out during the first cold spell of the year…
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