I needed to go to the leasing office many times or argued with the staff for my requesting repairs like kitchen sink, faucets, curtain.

Horrible smells throughout whole building, maintenance is a joke, nothing really gets fixed. The office manager is incompetent, rude, hard to reach. My unit is absolutely falling apart. Roaches coming from the walls. I have seen housing projects more livable than this place.

Used to be a great place but the last couple years they have had very unprofessional and inept management they are very disrespectful and don't fix anything run away fast.

I originally moved in the Franklin in 2004 with my husband who passed away in 2007. I moved out shortly after and came back in 2009. The property manager at that time, whose initials are D. S., was the very BEST this place has ever had. That lady got things done and was very professional. Unlike the many who came after her. The property is not kept up but the rent keeps going up. I have not had cold running water for over 6 years now and tired of the excuses and inconvenience it causes. The... space is great but there are too many issues. There is a courtesy patrol in the lot at night and yet cars are vandalized and broken into. Catalytic converters stolen. Laundry rooms are not kept cleaned and the wash machines are disgusting and NEVER cleaned unless you clean before you use it. I've had maintenance work in my apartment and leave a mess and not lock my door. It's now 2021 and I've signed my last lease with yet another rent increase and no cold water of which I do pay for the water every month. It appears that the owner only cares about the money and not the tenants. The only consistent things done are landscape and pest control, which is needed. This was a great place to stay but not anymore. I'm looking now so I can move when this lease expires. Read More

I have been here for 3 years and I have nothing but great things to say. The apartments are huge for the money you pay. The neighbors/tenants are a great mixture between elderly/professionals/students. There is a security guard that rides around at night. I can come in late at night and feel completely safe. The apartments are centrally located near many restaurants, stores. The ladies in the front office are very nice, process requests quickly, and are very professional at all times. I love... this place. Most of all I go to sleep at night peacefully. Read More