Unfortunately, for me and my family, Owings Parks has failed to live up to the standards that merit the price of their units, so I will be terminating my lease. Shortly after signing my lease and moving into my unit there was a sudden change in management companies.
With the change in management we lost the ability to review documents related to our lease online, as well as the ability to submit maintenance tickets online. I mention those two things because a few months back I needed a copy... of my lease to register my son for school, however the leasing office was unable to provide those documents in a timely manner, resulting in me having to call their corporate office to get a response. There is no way to track maintenance orders, which is unfortunate since even the smallest of requests can take days to complete. I have found myself having to call the leasing office to confirm receipt of requests and track their status on several occasions.
Valet trash and it’s $25 monthly fee were also implemented with the new management company. In theory, valet trash is a great idea, however, since valet trash only picks up one bag of trash,5-days a week, I still find myself taking trash to the dumpster on the daily basis.
Over the past two-years, I have noticed cracks in the ceiling and both the water heater and a toilet in my unit have needed repairs/ replacement due to their old age. Same goes for the unit above me, their water heater also went up resulting in a leak in my garage. I reported the leak, but management never reached out to check on the damage caused to items in my garage as a result of the leak.
As far as the neighborhood, it is quiet, however neighbors are not friendly and there tends to be dog poo in many of the grassy areas around the neighborhood, making it difficult to play outside with my young son. Also, my car was rummaged through on two occasions. After filing police reports and bringing the issue to the attention of the leasing office they simply suggested parking in my garage.
Lastly, if you have little ones, you may opt for a ground level unit as the ceilings are not insulated very well. I hear all steps taken by the neighbors above me, and the neighbor below me has also mentioned that she can hear my son from time to time.
For those reasons, I will not be renewing my lease. I had high hope when moving to Owings Park, unfortunately, Owings Park did not live up to my expectations.
Read More

Poor parking. Horrible management! Not worth the headache

I have lived here for 2 years and the property management company has changed 3 times. The parking is horrible. My car has been towed due to a change in parking policy that was only communicated on the property website. When I got to the tow company there were 2 other neighbors there who also received no notification. I have complained twice about pet owners let their dogs run free with no leash and failing to clean up their pets' waste.
I have a roof that is leaking and has not been repaired....
When I first moved in I agreed to a 2 bedroom with a den. When a new property management company came in they determined that the den was a bedroom which increased my rent a large amount.
Each property management company gets worse.
I only gave one star because I had too. Read More

Please don’t move here it’s not worth the headache. The parking is horrible and the manangement is worst.

I’ve lived here for 6 months before the new management took over I loved it. Now that devane and Olivia are here I hate it. They take long to get back to via email. Olivia is never in the office and she the property manager . Devane doesn’t seem to ever know what’s going on. The installation is terrible you hear noisy neighbors , people walking and running down steps . Their are now roaches here in the apartments after the new valet trash they tried doing . Maintenance Takes forever and doesn’t... really seem to fix things . I miss the old management for a luxury apartment they have really gone downhill. Don’t move here if you want a peaceful place to live . Run far away !! Read More