Cascade Overlook is a nice property. I have lived on both sides. Most recently the mid-rise apartments. There is no microwave in the kitchen. On the garden side, we had a microwave. Why don't we have them in the middies apartments? That is a miss given the cost to live in these units. The carpet in the building needs attention, they are dirty. Someone should clean them regularly.

The trash process is atrocious in both the garden apartments and the mid-rise apartments, There is trash on the... ground and weekends it piles up to overflowing. You need to find a better solution and get the piles of trash under control.

The previous units we lived in on the garden apartments - we could not park. Parking in front of the unit was nearly impossible because of the handicap spaces. When we moved in 3 years ago no one told us we couldn't park in front of our apartment. There were at least 4 group homes who use the handicap spaces. That information should have been disclosed to us before we moved in.

My last bit of feedback - it is difficult to get connected to the people in the office. When we transferred to the mid-rise apartments getting information required me to make more than 6 calls to answers to my questions. I sent emails, I called, I complained about the lack of responsiveness and still no communication. You can do better.... Read More

The apartments are beautiful. Hands down. And now here comes the rest. I believe when you see the glitter and glamour one tends to forget everything else. In my opinion the quality of the items in these expensive apartments aren’t up to par. BUT THE BIGGEST ISSUE I HAVE.. is the fact that the bug inspectors were yelling inside of my apartment and scared me and my six year old daughter out of our sleep. Yessss and my daughter still mentions it because she was in her bed and heard a man yell out... and they were inside my apartment. Yes they did notify me that they were exterminating on that day but I wasn’t made aware that they would enter the apartment without me opening the front door and letting them in. That’s traumatic and I want people to be aware of that because this wasn’t verbally spoken about when we signed the lease. Read More

The apartment was not cleaned well at all when I moved it other than new carpet that had been laid. There was literally hair left in the drain! I have never lived in an apartment that cost this much and they do not provide a microwave which I thought was odd. The kitchen cabinets are tiny! I purchased things to try to make the shelving more organized and none of the thing I purchased fit, that’s how small the kitchen cabinets are. The linen closet is soooo small, be prepared to buy something to... put your towels in because there is no linen closet in the master bathroom. The faucet handles were very worn and dirty I am still waiting to get some new ones two months later! The shower doors and trim around it are simply gross and are in dire need of being replaced, you can see the dirt where the glass meets the metal where I can’t get to it to clean. The washer and dryer looks old af like it’s been around forever! Instead of just getting a new closet they sprayed the metal in the closet which got on my clothes! I am still waiting for that to be replaced! So the icing on the cake was when I woke up with a bat attacking me! I found out I had gotten bitten by the bat. They caught it and let it go, so I had to undergo rabies treatment and have had severe side effects from the treatment! I asked about moving to another location and I was laughed at by the property manager they told me I would have to pay a penalty to move to a sister location. My packages have been stolen over six times! The place is dirty all the time, the lobby needs to be remodeled or new furniture put in. There is nothing sleek or modern about this place. I liked the location, the elevator and the room sizes are really good. I can say the staff was nice. But this has truly been a hellish nightmare! People may ask why I am still here, but I have a herniated disc and it makes it hard for me to move and I work from home and just spent all that money to move! The first chance I get I want to get out of here! Absolutely not worth the money they are charging! It’s only worth about less than half of what I’m paying! Rent at your own risk! You have been warned!!! Read More

There is no peace and quiet! The staff does not address any complaints! They schedule extremely loud landscaping at 7:30 in the morning which is extremely rude and disrespectful! I would not recommend this place to anyone! There is loud music ALWAYS playing, all times of day and night. Outside and inside the buildings. This is literally the worst complex I’ve ever lived in.

Outdated interiors, outdated exterior, manual entry (instead of keyfob) into buildings, no ventilation in side in the buildings (very hot in summer/very cold in winter), if you're home after 5PM, no parking, street parking creates dangerous corners, trash accumulates to disgustingly high levels, can hear kids yelling/screaming in the street from inside your home. No where next "luxury" living.