When I moved in at Seven Springs, it was a decent if cheap place. The neighbors were okay and it was convenient enough. Since, it has gone sharply downhill. Below are just some of the things I experienced.

Pests everywhere - ants, roaches, mice, and rats.

No care for basic cleanliness. A neighbor let their dog poop in the hallway, and the cleaning person came to clean it up with a broom. The carpet was not cleaned for months afterward. Stairwells are frequently disgusting with spills, urine,... and trash.

The water in my building was turned off for "repairs" at least once a week for two/three years. That should have been long enough to replace the pipes in the whole building, but shutoffs continued frequently.

There was an electrical fire in the building a few years ago with no response from management.

The building-wide fire alarm went off at least once a month. Alarms might be caused by the alarm system itself malfunctioning, electrical issues, leaks, or, most often, by people (kids) pulling the alarms for fun. Once again, management did little to nothing about any of these issues.

There is no ventilation in the common areas, so odors linger. The halls smell of trash constantly especially in summer. The ventilation in apartments is terrible - odors from other apartments would travel to nearby apartments. I had numerous neighbors who smoked so much marijuana that my bathroom constantly stank of it. My apartment had issues with moisture around the vents - maintenance would only ever paint over the mold/mildew. All the vents were covered in thick black dust because the internal system was never cleaned or serviced. The bathroom also had no fan.

Maintenance was relatively reliable - if you called, they would come, though there was no guarantee your issue would be fixed. For repairs that would require you to be out of the apartment, they would never schedule in advance. For example, my bathtub needed to be resealed and recaulked. I was told this repair would require me to be out of the apartment for eight hours, but I was supposed to wait and see when they showed up and my only shower would be out of comission for two days afterward.

Other issues - cracks and holes in walls/ceilings, no security cameras in the common areas and lazy complex security, management would rather send out thirty emails about an issue rather than address it directly, refusal to replace appliances unless they were completely unusable, rude and unresponsive office staff, etc. Read More

This is the most dirty and disgusting place to live in Maryland. Rats, roaches,mice all over it’s ridiculous. Don’t fall for the specials, they will increase your rent every year $50+ dollars. They will turn the air conditioning in middle January and the heat at the end of May. If you have kids forget about using the pool during summer time. The pool is close since 2023. The corridors smell trash and people let their dogs pop in the hallway and elevators. This place is totally trash. Don’t move... here, you will regret!!! I don’t think there’s a place worse than seven springs apartment. The government should shut this place down immediately. They will cut your water once a week. They said that it is for pipe maintenance which is a BS!!!!! This Ross management is a joke. Don’t trust this people, there are many other condos in Maryland. Seven Springs is a total disgusting!!!!!! Read More

These are some of the worst apartments in College Park. They are infested with roaches and mice, constant theft, broken things (toilet, washing machines, etc), and trash chutes that will make your whole floor smell like rotting garbage. Management is the worst and will never actually fix these problems, they use bandaid solutions and still charge way too much for such terrible living spaces.

My roommate and I managed to live here for almost a year until the never ending issues with the whole complex and our own building had us literally running out the door. It's a fine enough community but the buildings themselves always reek of marijuana, smoke, they're covered head to foot in dirt, grime and all matters of food waste that people just leave on the stairs, in the elevators, in the hallways, in the parking lot, and the entrance to the buildings. People just let their dogs do their... business without cleaning after them. The whole place is crawling with cockroaches of all types and sizes (some were as big as an average-sized forefinger and a bit bigger), we had a whole nest inside the dishwasher. There's mice crawling in the walls (you can hear the scratching and moving around), all types of other small insects that get in through the cracks in the windows or the floor.

Our building had a sudden pipe blockage which resulted in our kitchen getting flooded by food waste water, the workers (the only good thing about this place, they're absolutely amazing people) who managed to get it under control literally said that it was a problem of the whole pipe system, that they'd never seen anything that bad and that they could only "push" the blockage further down the line and deal with it later when it hit another apartment.

Constant car breakins, even though they "supped up" their security. A few months ago (yes, 2024) there was a building breakin where the police had to get involved to remove the person who had broken in. The entrance doorways are constantly being broken and damaged, the only real security they have is completely blocking off the emergency doorways and hoping no one breaks in through the entrance.

Be careful when they "show" you your apartment because they showed us the pilot in the newest building they had, promising up and down that, even though they couldn't show us the one they offered, it would be the same. Surprise, surprise, it was a much bigger downgrade than we had anticipated for the price they had. We always felt unsafe, the doors are super flimsy, after we moved in the staff turned into rude nightmares, were super condescending to us about the bugs and insisting that their extermination efforts were the best (it only worked to force more bugs out of the crevices and we never saw anything get caught in their "impressive, state-of-the-art bug traps").

Avoid it. Just do yourself a favor and avoid this place. Read More

Do NOT LIVE HERE under any circumstances. You park your car there they break your windows and KIA and Hyundai gets stolen even though they have "security". The walls are full of mice and they don't care whenever you call the maintenance people they bring you traps instead of sealing holes or god forbids addressing this problem with the whole apartment. They have roaches and the people who live there are filthy. Leaving trash in elevator and hallways. The laundry room is a disaster machines are... not working half of the times. I'm glad I don't have to live there anymore. Read More