Elevators went down frequently while I lived at Solaire, which was a major issue when living above the 5th floor. Management turnover was constant, and the office was rarely available — try calling during business hours and you’ll see what I mean.

The rent system was poorly managed. I was overcharged multiple times, and issues weren’t corrected unless I reported them, often taking weeks to resolve.

Concierge service was inconsistent at best. They couldn’t clearly explain what services they... actually provide. Packages piled up on the desk, doors weren’t opened, and there was little to no resident support.

Overall: expect ongoing issues. The building looks nice, but the operations and service don’t match the price point. Read More