We spent the day touring several apartment communities in Slidell as part of our relocation process. My fiancé is active-duty military and will soon be stationed in the area, and I’ll be starting my career as a young professional on the North Shore. Finding the right home is very important to us.

Earlier in the day, we had scheduled tours at other communities and received excellent, professional service. After lunch, we decided to stop by Greenbrier without an appointment, hoping for a similar... experience.

Unfortunately, that was not the case.

While we understand that we did not have a scheduled tour, we still expected a basic level of courtesy and professionalism. Instead, we were met with visible annoyance, including eye rolls and a general lack of interest in assisting us.

Rather than being welcomed or offered a tour, we were told that availability information could be found on the website and were given a brief explanation of how to navigate it. This was the extent of the “tour” we received.

What was most concerning, however, was the tone and nature of the conversation that followed. After learning that my fiancé is active-duty military, the property manager made assumptions about our financial situation. She implied that my income would not significantly contribute toward qualifying for a lease and suggested that I could negatively impact the application process.

This felt both unprofessional and inappropriate, especially since we had not yet provided any detailed information about our financial backgrounds.

For context, we are both experienced renters and fully understand the application process, including credit, income, and background checks. Earlier that day, other communities explained these requirements in a respectful and informative manner. Our experience here stood in stark contrast.

We left feeling judged based on our circumstances rather than being fairly evaluated as potential renters. It was also suggested that the property might be out of reach for us financially, which was surprising given that it is similarly priced to other communities we toured and are seriously considering.

What’s most disappointing is how discouraging this interaction could have been for someone less familiar with the rental process. A more professional and respectful approach would have made a significant difference.

Due to the lack of professionalism, poor customer service, and uncomfortable interaction, we will not be considering this property moving Read More

We recently left Greenbrier due to my husband being military. We lived there for 3 years and loved the community. The assistant manager Kim is Amazing. She's so personable and really goes above and beyond for her residents. She takes the time to get to know all her residents and their families. She definitely became like family to us and we miss her already. Our maintenance guy Mr. Ronnie was amazing too. He is very knowledgeable in his work and gets things done right the first time. We lived in... 2 bedroom townhome and loved it. It gave us lots of space with two master suites and lots of storage. I would recommend Greenbrier estates if your looking for a new home.

Brandy M Read More

This is my second time renting an apartment from Greenbrier Estates and Kimberly in the front office reminded me again of why I made the right choice coming back to this community. She went above and beyond to help me get into an apartment as quickly and easy as possible after coming back from a deployment. Her professionalism and dedication to the job is unmatched. I can come to her or the maintenance team with any questions or concerns and they are always super nice and willing to help. ... Great location, not a lot of traffic, it's quiet and safe and if you like golf there is one within walking distance across the street. Would highly recommend if you are looking for a place in the area. Read More

Me and my boyfriend recently took a tour of the property and it was absolutely beautiful! The best part of the tour though was Ms. Kimberly who helped keep us informed on the entire property. She guided us through the floor plans and painted excellent pictures of each property (and the amenities of each)we were interested in. Her help was amazing and because of her we are most definitely adding the Greenbrier Estates to the top of our apartment list!!

Aside from the lovely, well maintained community, the staff here goes above and beyond for their residents. A recent transplant from a town of 990 people in east Texas, I was very leery about moving to Slidell. Once I met the staff and visited the community at Greenbrier, I knew I would be alright. Th units and the grounds are well maintained, the amenities generous, and the staff is absolutely fabulous. I have been alone most of my stay here thus far - my husband is working out of state -... and ended up having to have surgery on my hand. I can not commend the staff enough for going out of their way to assist me in every way possible. They arranged for someone to come get my trash (at no additional cost)as I am unable to take it to the dumpster for now and also professionally installed a special shower head that would assist me in the shower!

I can not say enough kind things about the staff at Greenbrier and am forever grateful to them for making me feel secure in my stay, and cared for in my time of need! Read More