I lived at the Heights for a one year term, and I wanted to give an honest, well rounded review so you know what you're getting into.

The Heights was a nice, clean place to live. I really liked how close it was to the park, their gym services (small but well rounded equipment selection), and the safety of the complex. They have really good ethernet speed that was available most of the time, but went down for about 24 hours 4 times this year. In my apartment specifically, the appliances (washer,... dryer, and dishwasher) were better than any other apartment complex in Ruston. And the monthly price with bills was very manageable.

On the downside, we had a significant mold problem in our apartment due to the above apartments AC unit leaking down the walls. Their solution was often to spray the black spots with bleach, but it would pop up in other locations along the ceiling and in the walls. When asked if there was anything else that could be done, we were told that this was the extent of their abilities. Both my cat and I were prescribed steroids for our sinuses the length of our stay. Our health issues cleared up significantly after leaving.

In addition to the mold, there was a dust issue in my bedroom and the common spaces. It seemed to accumulate everywhere, despite keeping up with dusting. I bought a large air filter, and that helped keep it manageable. They also replace your air filter for you, which helps a bit, too.

In terms of space, the 4-bedroom apartments are a little cramped. It was hard managing space in the fridge and freezer living with 3 other individuals, especially because we all cooked. I definitely recommend getting a mini fridge. In the kitchen, our cabinets were also cramped. However, there is a lot of personal storage to help make up for it.

Lastly, towards the end of the year, they were very transparent about the move-out procedures, which I really appreciate. Sometimes apartments will keep your security deposit if you don't follow the procedure exactly, but the Heights was forthright through the process. We cleaned our apartment top to bottom, including all the appliances, cabinets, floors, bathrooms, and bedrooms, and we were all able to get our full deposit back without much hassle.

I enjoyed living here, it was quiet and peaceful and clean, and was cheap enough getting through college. But please make sure to inspect your SPECIFIC unit before signing that lease! Read More

5 Stars

Working with Courtney at The Heights Ruston Apartments has been an absolute pleasure. From the start, he was extremely informative and went above and beyond to accommodate our child's transition to grad school. We were initially apprehensive, but Courtney's professionalism and genuine care quickly put us at ease.

The entire staff was friendly and welcoming, and Courtney and his team ensured that the apartment was ready for move-in by personally giving it a final walkthrough. The... apartment itself was modern, immaculately clean, and equipped with all the necessities—a perfect home for a student.

Courtney stood out not only for his attention to detail but also for his commitment to making this experience as smooth as possible. He was always available to answer any clarifying questions we had and even followed up days after move-in to ensure everything was going well for our son.

We feel a great sense of peace after this experience, knowing our son is in good hands while being away from home for the first time. If you're looking for an inviting and peaceful environment that meets all your needs, I highly recommend The Heights Ruston Apartments. Don't hesitate to reach out to Courtney—his enthusiasm and dedication are truly contagious. You’ll be in great hands!

The Mitchell Family Read More

We toured a couple of housing complexes with our daughter who is a student at LA Tech. This is by far the most affordable option in town and the property itself is very nice. Everything was clean and the area felt safe which was important for us as parents. She has been a resident for the past year and has been very happy with her experience.

The appliances are nice. I have a two bedroom currently and have had very few problems. Staff in the office are great.