I wanted to move to Carlton, I applied since March and they call me in April saying that an apartment will be available in May which I accepted. But only few days before my moving date that’s when they send me an email stating that the apartment won’t be open until June because of roaches, imagine just few days before my moving date after paying the insurance and almost everything for me to be moving in. The worst was that they suggested me a one bedroom apartment and said I should stay there... for six months otherwise I will be charged a transit charge. As if I am the one who didn’t handle business properly. I hope you guys start handling your business better because this was not cool. Read More

I was a resident at Carlton apartments for 7 years and with every passing year they get worse and worse. They have hardly any maintenance staff and the guys they do have do not complete repairs correctly. I have countless faulty repairs, countless issues with my apartment that they ignore and won't fix, countless issues with my apartment that they caused during other repairs. Also, generally speaking, they just don't keep up the complex or the apartments. For example, The cabinets in these... apartments are so old the faces of them randomly fall off and you cant use 90% of the outlets in the apartments because the outlets are so old that whatever you plug in will fall out immediately after you plug it in. They have had dead rats in their pool before. The tennis court ground is completely destroyed. People have been shot in the complex. The garbage at the compactor is often overflowing with trash piled up everywhere. The ladies at the office are extremely unprofessional and disrespectful; including the office manager. I would highly recommend not renting from Carlton Apartments. Read More

The higher leaders in the office are rude. Maintenance comes whenever they feel like it and barely fixes anything. My garbage disposal has been trash from the time I moved in. I have also had a flood and there are red ants since I have been here. Next year I will not be here and will be moving somewhere else where I know my money will be appreciated with good customer service. Once again please do not move here .

It’s awful.

The maintenance staff are lazy, it seems, as they do not come fix any problems regardless of the situation. When we first moved in here we came with the impression that these people would fix things top-notch. False.

When we addressed our issues the first week of moving (the kitchen floor floods every single day, when it rains the water gets inside, the microwave installed stopped working so we had to result in buying one ourselves, the garbage disposal clogged so we had to unclog... it ourselves because they took almost a week to finally come, stains were on the carpet from past resident even though they claimed to have cleaned them, the screen of my bedroom window fell off and no one came to fix it, etc.) Parking spots are also difficult to find and some people even result in parking on the side of the road if you aren’t lucky enough.

There is one positive thing though. Since we’ve moved we’ve never really had any issues with any of our neighbors, so that seems to be the only good thing about these apartments thus far.

Thankfully we will be moving by the end of the month but I would never recommend anyone. Read More

Do not move here!!!! The people who work at the desk are very disrespectful. When we need something fixed they never fix it. There are dirty stuff on the carpets, many spiders,and poison ivy.! I'm saying this for you safety do not move here!