The onsight staff are great.

However public ammenities that need replaced with new products (like our treadmills which have been broken for 7 months and cannot turn on) are ignored. When paying for a building with ammenities you would expect they woild continue to be offered.

The management company has not responded to any emails on the subject nor addressed the issue.

There’s are pests, weird smells in the hallways, plumbing neverrrrrrrrr works. People steal packages. I was on the phone with maintenance and they hung up on me about an issue that I’ve been having since the summer.

We have package theft all the time, but management doesn't care. Also, you can see roaches everywhere. The laundry connection is lost for 6 months. There's no one in management office even though the office hour is from 9 to 5. The only great thing here is maintenance team. But you will never be able to contact management team... I'm tired of this situation so ready to move out definitely.

Trust me my friend, if you ever chose to live in 5550, you would be in regret in the rest of your life. Theft, Burglaries, ... you tell me. Never ever rent to live in this place, unless you want endless suffering and insecurity. I even wonder if this place is cursed

Pros:

- Good location with respect to UChicago (they seem to think this is enough to justify the high apartment prices)

- Nice living next to other student peers

Cons:

- When I arrived, there were dead bugs on the floor of my apartment...

- No package sorting at all, good luck finding your stuff in a pile of 14 floors worth of other peoples stuff

- Employees enter your apartment without much notice

- Laundry machine's credit card swiping has been broken the entire time I have lived here,... and the normal laundry card machine has a 10% chance of accepting your $5+ bills only (get ready to spam swipe/insert bills just to clean your clothes)

- Management doesn't respond to emails of criticism (0/4 so far)


In summary, proximity to campus barely, barely outweighs all these negatives.




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