I completed my full lease term at MAA Riverside, paid rent through April 30, 2025, vacated the apartment by April 26, and returned the keys the morning of May 1. Despite this, I was charged $293.71 for three days of rent in May—after my lease had ended and without any valid explanation grounded in the lease.

When I disputed the charge, MAA changed their reasoning multiple times: first calling it prorated rent based on my vacate date, then a “late notice fee,” and later citing a clause meant for... early lease termination—which didn’t apply to my situation. I was never informed that listing a vacate date past my lease end would create new rent charges, and there is no clause in the lease that justifies this.

This experience has been disappointing and unnecessarily stressful. I’m sharing this in the hopes that it prompts a fair resolution and to caution future renters: thoroughly document your move-out process, and don’t assume clarity or consistency from management when your lease ends. Read More

i have been a tenant about 3 years. they chopped down all of my landscaping a year and half ago and i sent them pictures and asked, along with several other nearby tenants, that they restore the landscaping. they refused and were nasty and lied. now fast forward to today, i am leaving here next month, and who should appear at my door? A landscaper from Brightview. So now that I am leaving they fix the landscaping to fool the next tenant. Then they will chop all that down after the tenant... moves in, like they did to me. These folks are untrustworthy Read More

Don't maintain property trash everywhere landscaping falling into disrepair management does not respond it seems this place is falling apart i was hoping it would work out but this is an awful place avoid like the plague is my opinion
(not stating fact)

Amazing community and very unique spot to live with access to trails and shopping centers, but MAA uses Yieldstar so they have no problem pushing you out to continue to increase rent. Employees are bound to the software and fully reliant on upper management so they are not informative or helpful to tenants as they’re sole responsibility is to reiterate talking points from their bosses. The community is worth a premium, but be cautious of what they advertise as they are not always truthful.

I've lived at MAA Riverside for a little over two years now. I've never had any issues while living here. The complex is super pet friendly and almost everyone here owns a dog it seems like. I feel safe walking my dog at any time of the day and that was a big priority for me when searching for an apartment. The complex is huge, but fairly quiet and maintenance keeps up with everything. I've never waited more than two days for maintenance to address any of my work orders and there have only been... a handful in my two years of being a resident. The only reason I gave a 4 star review rather than five, is because the leasing office is not great on following up with things. I usually have to go up there and just speak to someone if I have a question, because if you call, 9/10 they'll tell you that they will send an email and they rarely follow through and send it or do what they said theyll do. Fortunately, l rarely ever had questions or concerns and my interactions with the leasing staff were minimal. Like i mentioned previously, i’ve lived here two years and i’m now looking to move simply because I'm bored and want a change of scenery. But this is a great place to live. Read More