I have had a great experience at One Plantation Apartments, and a big reason for that is the outstanding leasing office staff and maintenance team.
Ruben and Valentino have been incredibly professional, friendly, and helpful throughout my time here. They are always responsive, knowledgeable, and genuinely care about the residents. Whether it's answering questions, assisting with requests, or making the leasing process smooth and stress-free, they consistently go above and beyond to provide... excellent customer service.
The maintenance team also deserves recognition for their exceptional work. They are prompt, efficient, and reliable whenever a maintenance request is submitted. Issues are addressed quickly and completed with professionalism and attention to detail, which makes living here comfortable and worry-free.
It's refreshing to live in a community where the staff truly cares about resident satisfaction. Thank you, Ruben, Valentino, and the entire maintenance team for your dedication and hard work. Your efforts do not go unnoticed and are greatly appreciated. I highly recommend One Plantation Apartments to anyone looking for a well-managed community with an excellent staff. Read More

Security gates not working although they gave us decals for our cars advising that the gates will be working. That was MONTHS ago, and gates are not operational still. The callboxes to get into the buildings do NOT work even though we were told MONTHS ago that they were being fixed. Been over 2 years that they have not worked. Elevators are supposed to have key fob access. One elevator in building I live in does not even require a key fob and has been like this for MONTHS! I put in a request... to have this fixed, and the request was closed out saying it was completed. Still does not require fob to use the elevator. Instead, they sent a letter advising the tenants to lot just anyone into the building and no wonder why (callboxes do not work and elevator does not require the key fob like it is supposed to). Floors in elevators were replaced and cracked one week later. The floors now look awful and trashy. Beware of biannual inspection reports because they will falsely claim that you have a pet when you do not then send a threatening letter 5 months later about a pet that you did not have at that time. I had my dishwasher replaced after months of complaining that the heating element was not working and drying my dishes. They instead replaced the dishwasher with another dishwasher that has rust marks all over the cover door. My previous one looked like new still after 3 years and now I am left with an ugly dishwashing cover that I bought a magnet cover to hide the rust! I have been here over 3 years and this place was taken over by new management. It has gone downhill even more. Have had the fire department come to this place twice in one month because the tops of palm trees were smoking due to people smoking off the balconies. This is supposed to be a no smoking complex. I moved here because of the security amenities and it is not secured nor have we been advised otherwise if this is no longer an amenity. Read More

No security. Callboxes haven't been working for over 5 years. Callboxes haven't been working for over 5 years. Common areas ALWAYS dirty. Elevators past due maintenance. Poor communication from staff. Outside people using jacuzzi and pool area without authorization after hours. Parking lot blocked to place construction equipment for months.

Currently living here and it is trash do not consider this place .

One Plantation charges for a luxury apartment but offers less than many low income housing properties.

Has become an awful and even unsafe place to live. Ever since being sold to a new company a year ago, cost and fees have gone up while services and general maintenance have fallen. Most of the amenities and safety features they still promote are lies. The front gate has been open and not a true gated community for over 10 months. They fix nothing and the office staff is rude when you bring... this up. They only care about collecting every fee and violation they can while not fulfilling their own obligation on what was promised to tenants when they signed their lease.

One of the most egregious issues has been the elevators. For a somewhat newer building, they break all the time. I have been stuck multiple times as well as others I know. This keeps getting addressed with the office but ignored or we are told it isn't true. We even noticed the expression for having these elevators inspected is expired. That was also shown to the office manager and quickly ignored. Also, mold everywhere!! Read More