Hopefully you love bugs and especially cockroaches because they will be your new roommates here at Arium! Before even moving in, there is a cockroach problem in every building that they won’t take care unless you tell them after moving in.

Have a question that only the office can answer? I hope you love not only poor communication but starting every answer with a “maybe,” “I think,” or “should”’s! Because apparently no one knows anything here.

Apartments: old and poorly taken care of. Small... cracks in the wall that let bugs in, chew marks on doorways, a lock on the front door that has to be screwed back in every two days because the wood in the door is too old and corroded, and of course little to no insulation so you’ll pay twice as much to TRY and keep your place at the temperature you set your thermostat! :)

Then finally once you get through all that during your time in this joke of a complex, there will be 20% taken out of your security deposit automatically that they list as “utilities,” no matter what.

The check I received could not even be cashed in because the staff did not remove someone who never lived with us, that they confirmed multiple times will be fine.

Staffing: fumingly pathetic at their job.
Apartments: Old, shabby, dirty. Read More

A BIG NO NO NO for this apartment. (zero or negative star) Generally, I never give any reviews to apartments, but I want you to not face the same problem that I did. I applied for one apartment 1 month ago and paid for the application fee and admin fee. And I tried to reach out to the office with more than 100 calls, text messages, and emails. They never responded. I paid for the movers and packers, flight tickets, and car carrier because I was moving from out of state. When it was 10 days from... my moving date, they called and told me the apartment is not ready to move into and I would have to wait for my move. I don't want this apartment any more because of their response and the way they treat their residence. They refuse to refund my application fees and admin fees, on which they never worked. Read More

I’ve had a leak for months now and have been reporting it to maintenance for months. I’ve had mold, from the leak, since February and maintenance lied to me and said they fixed the leak and took care of the mold. All they did was paint over it. One rainy day and the leak is back. They never answer the phone. They don’t help you when you physically go in. Very rude. Would not recommend.

The complex is very dirty with management not doing anything to clean them. Having roaches in your apartment is almost a guarantee, all due to the garbage and lack of cleaning. Apartment was handed dirty with paint stains all over the floor of the apartment. Floors throughout the apartment are uneven. And “brand new appliances” were rusted.

The apartment was delivered to us on July 1 with many details (there is no hot water, the doors of one of the rooms and a closet do not close, there were wasps on the balcony, the scratched floor, one of the showers in poor condition, the incomplete cabinet of one of the sinks, damaged blinds, and other details that were reported from the moment they gave us the key (we waited until July 2 because it was not ready on day 1) Well today, more than 15 have passed days since I received the apartment... and they still have not repaired the hot water, the doors and the floor. We have to bathe with cold water and even though we report it they tell us that they will repair it but they do not. Unfortunately this situation, since for rent They even asked us for a high deposit but there is no response to the needs. Read More