The maintenance staff has had a few good workers in recent years, as with the office, but unfortunately many of them have left in the past few months. It took years for the pool furniture to be fixed and those hours aren’t nearly as flexible for it as they were pre-covid, there is dog poop everywhere, people with outdated license plates or NO apt parking passes most of the time, and the limited recycling efforts don’t show a commitment to the renters or to the world.

There is often... miscommunication and so many workers in and out of the office that it is difficult to feel cared for or appreciated in their “luxury style homes”.
The location is convenient, however, and price mostly affordable. Interesting that this complex used to have a waitlist whereas now they seem to intentional leave all the lights on with new units they’re trying to rent, which probably costs more money for the new tenant and proves how many people are leaving like our family did. Funny too that the most recent review here was four years ago. Read More

You can never use the pool unless you don't work. Monday-F it's closed by the time you get home from a normal 40hr a week job. Sunday's it's closed ALL DAY. So literally you can use the pool one day a week. Only half of the weekend. SO ANNOYING paying for amenities that you cannot even use.

The office staff and maintenance staff were super helpful when I moved in they are absolutely wonderful. I highly recommend this place the pool and grounds are super clean

I have been living here for 5yrs and new tenants get their work orders done first. When I approach the office to explain this, they always have an excuse after excuse. Saying they dont have employees from maintenance available and short on staff or even worse that "they cant find the work order" when they personally write it down in front of me.

I'm getting really tired of this and rent is going to go higher when not even the hall gets clean for months.
So how will you answer to this because... the company will quickly charge you for any little mistake but cant keep the office, employees and areas to living standards. This place is not worth your asking price for rent.

P.S. I have seen low income places better maintained. Read More

First of all, I want to say when we first moved in we were really excited and enjoyed the staff. However, after a month or two. It was a nightmare and still a nightmare even after moving out. We have always paid rent on time and moved into an apartment that was not cleaned or repaired. Upon moving out we cleaned the carpets, deep cleaned the kitchen and bathrooms, and repaired the damages that were there when we moved in. This apartment complex has requested over $1500 in damages that are... nonexistent. They claimed we lived there on an entire lease without renters insurance even though I have documentation proving I paid for it monthly up until the day after our lease was over. They claimed the carpets were not cleaned and the apartment was not either, even though I have pictures proving the apartment was spotless upon leaving. But I accidentally left my container of almond milk in the fridge which was a $50 removal fee. Their administrative abilities are horrendous and embarrassing to the Grey Star company which they are owned by. They can't keep a pool or complex clean at all. Many days I would go lay by the pool only to experience murky water and it to not be a normal color, the trash cans overflowing with glass bottles and beer cans. They do not pick up trash on time and they often have an excuse as to why the company WE PAY FOR won't pick up some nights. The staff does not return phone calls and will avoid you if they feel like you are a problem to them or will make them actually do their job. It would have been a GREAT community, however, the staff are some of the most awful people I have EVER had to deal with. I would 100% not recommend this community to my worst enemy.

I also LOL'd at their response to someone below, "give us a call! We're happy to talk." That's great, but you never call back or answer the phones... so that's 100% a lie. Read More