Maintenance service Maintenance team is always prompt and helpfull..

Came in for a tour but decided not to get down after driving through the property. The buildings are very rundown. The price of the rent seems amazing for this economy and now I know why the soccer field and the kids park and the basketball court are really the best I see even at luxury places, but this place is not for me. Definitely needs to be pressure washed every single building and treated form you can tell.

Lake Tivoli Move in The office staff was informative, kind and helpful in getting paperwork done and getting the move in process achieved. I appreciate the quick response on taking care of maintenance needing to be handled.

Move in I went early yesterday morning to pay my move in fees. I was originally supposed to move in on 12/26. The leasing office manager Stella called me to see if I wanted to move in12/16 which was earlier due to another unit being ready. I agreed and asked to make sure I had a washer and dryer in my apartment. since the apartment I picked wasn’t upgraded I had to pay an extra fee for the washer and dryer. I have stressed this from the very beginning. Well I ended up moving in on 12/20 and I... had no washer and dryer in my apartment. I went back and the manager said she will see what she can do. I now have to wait a few days after I move in to get the appliances I paid extra for. And to add to it I waited 2hrs to get my keys and I still don’t have a mail box key. I did everything I had to do on my end and i have a full time job. They had a whole week to have my apartment ready for me upon move in. This is unacceptable. Read More

Lamentable Mente hacen lo posible por sacudir los bolsillos de la Gente para sacar lo mas que se pueda, El trabajo administrativo es El peo, si rentas UN parking adicional que no forma parte del contrato una vez que no lo quieres o no lo necesitas, igualmente precionar al cobra, porque segun Ellos es obligatorio Pagar El parking aunque no Tenga El vehiculo. El mantenimoento de las areas Verdes es Malo, El mantenimineto en El area de bote de basura es uno de los peores, hay que caminar por... encima de la misma para poder dejar la basura, y en la administration cuando los manager estan de vacationes no hay quien de respuesta, completamente decepcionada de Este complete, los gabines de Cocina son viejos y con cucarachas rata, estas ropiendo hasta la pared, y la Cocina nevera y lavaplatos que recibi no estaban en las mejores condicionrs.. Estoy decesperada por salir de aqui. Read More