The management at The Avenues Apartments engages in severe maintenance neglect, racism, hostile retaliation, and deceptive record-keeping.

My home suffered a, two-story structural flood caused entirely by a maintenance installation error. When I went to the leasing office to report the active emergency, the Resident Relations staff member, Dennis, became instantly hostile. He used highly offensive, racially coded language to demean me, and when I objected, he immediately threatened me with a... retaliatory 7-day eviction notice simply for demanding they mitigate the flood they caused.

To make matters worse, the very next morning, management officially marked the drywall work order as "Completed" in the online tenant portal. No one has ever entered my apartment to inspect the walls, check for internal moisture, or perform physical repairs. Closing out emergency maintenance tickets without doing the work is a blatant falsification of records to hide property neglect.

Avoid this complex at all costs; they will neglect your home, harass, threaten, and demean you if you complain. Read More

I would like to thank Jeff and Luis for their quick response to a broke appliance that needed to be replaced! I appreciate your quick response and your attention on this matter!

You guys rock!

The apartment is average, with prices slightly lower compared to others. However, the buildings are old, the ceilings are low, and there are no ceiling fans, leading to poor ventilation. The windows lack screens and are difficult to open. There's been a persistent roach problem from the beginning, despite the diligent efforts of the maintenance and pest control teams, who spray weekly.

Pros:

Great pool, one of the best compared to other apartments.
Good children’s play area.
Decent gym.

If... you're on a tight budget and this is the cheapest option, it might be worth considering. Otherwise, you may want to look for a better apartment. Read More

It's been an absolute nightmare from day one. The management here couldn't care less about the residents or the deplorable conditions they force us to endure.

Let's start with the infestation problems. Cockroaches have become our unwelcome roommates, scuttling around as if they own the place. Despite repeated complaints, nothing is done to address this disgusting issue. Mold creeps its way into every corner, a silent menace that threatens our health with every breath we take. And let's not even... get started on the sewage problems—overflowing toilets and backed-up drains are practically a weekly occurrence.

But what's truly appalling is the management's response, or lack thereof, to these issues. They brush off our complaints with a casual indifference, as if we're inconveniencing them by daring to demand livable conditions. Requests for maintenance are met with delays and half-hearted attempts at a fix that barely scratch the surface of the problem.

Save yourself the misery and look elsewhere for a place to call home. This place is a cesspool of neglect and apathy, where residents are treated as nothing more than dollar signs. Steer clear unless you enjoy living in squalor with a side of disrespect from those who are supposed to serve you. Read More

I ignored the reviews when I moved thinking it wouldn't be that bad... IT IS THAT BAD!!! Actually the worst complex I have ever lived in. Trash everywhere, mold, raw sewage coming up through my drains with no help for days, no AC, run run runnnnnnnn!