Everything was okay until it wasn't. From day one, I looked past the dingy elevator with dog urine, the poorly made kitchen cabinets, the dog poo in the middle of the hallway and the (literal) practicing DJ right below me- all things that I knew maintenance or leasing crew wasn't responsible for. Afterall, maintenance is a thankless job- when I moved in water was leaking from the roof in the kitchen which was eventually fixed, clogged /tubs skinks were fixed promptly, electrical kitchen outlets... were fixed eventually.. What really sold me was the German Roach infestation. Apparently, people came out to "spray" a couple of times if I remember correctly- it didn't even touch the problem. They came by and put out Sticky Traps (which filled up in no time) but again, it didn't touch the problem. Things happen and I get I live in Florida but when I walk into my space at any given time of the day or night and see roaches scattering is crazy. I found them in my shower, I opened the fridge door and one ran out, I find them in the kitchen, on the walls, and one even walked on my FOREHEAD when I was laying in bed. I walk into my room scanning for any movement now. I live fearfully. What really sucks is that they haven't even checked in to see how the traps or spay went. They don't truly care. I feel bad for whoever signs the lease. Good Luck! Read More

I wanted to write a review on my time spent at SpyGlass. This was the worst living experience I have ever had. The management was never helpful, the location was never clean nor secured, and the fines are ridiculous. I hope that someone would read this and strongly consider who you hire for roles where you directly help individuals find their home. SpyGlass was never a positive living environment. The management was rude and inconsiderate, often never working during their working hours. If any... questions were to arise, these questions were either ignored or answered after repeatedly asking. SpyGlass is awful. Read More

DISGUSTING I'm giving them the one star for the upkeep. I have lived here for about 2.5 years. Recently the maintenance of the ground and hallways are out of control. There is trash that has not been moved for months in the stairways and dog pee. The stations to take your dog out is TERRIBLE. There is dog poop EVERYWHERE some of which has been there for a long time, as it is changing colors. I cant wear nice shoes taking my dog out as I will step in it also it smells SO BAD pee and poop from... grass. They make you pay for a DNA test for new residents with dogs so if they poop they will test it and charge. They DO NOT do that so its a waste of money. I don't even feel comfortable taking my dog out as I'm concerned he will get sick from the dog poop. The bags are also not filled very often. Overall the places they tour are clean. Main elevator and hallways. Places hidden like the freight elevator/ dog park and stairwells are terrible. When they renew my lease I hope they don't up the price as they have the in the past as its not getting any better but much worse. Read More

Tiny and expensive apartment. Will fine you for EVERY little thing. Not enough parking in the right areas. Elevator is nice but the slowest you've ever seen. Asked for a 7 month and was given a 12 month lease. TWICE. Can hear upstairs neighbors walking around,talking, opening drawers more than I've experienced in any other apartments. Find somewhere else to live. This place sucks.

Don't get me wrong. The concept and design of this 'luxury' apartment complex is remarkable. But the thin Walls/Floors; the pro-sound doors that allow you to hear every door and foot step within 30 feet of it; the very low quality cabinets in the kitchen and bathrooms; and the uneven paint on the walls and the floor (yes there's paint on the floor and in the bathtub) simply don't justify the wonderful design and higher price of this complex...
Now the staff and management are some of the nicest,... compassionate, and understanding people you will EVER meet.
All in all the thought and development of this complex had, and may still have, a great potential with a even greater staff. But will remain on the lower end of the quality for price scale until the course of action is changed for the greater good of the consumer...
Also just a note. I have been writing this review as I feel my neighbor above me stomp around and I can clearly hear his conversation along with the water flowing thru the pipes above me making it impossible for me to get more then a few hours of sleep. I rue the day I signed my lease and try to avoid coming home whenever possible. Read More